Problem with Codeless Visual Composer Backend

- 4 years, 11 months ago Polu
  Participant
  Hello
  
  Even the day before yesterday I did the site and everything was ok. Today, unfortunately, problems with Codeless Visual Composer Backend have begun, I could not edit any page and I can’t use the customize option.
  
  I tried to install the plugin yet but it did nothing. I can’t activate it right now because it is asking for an update that I can’t do
  
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  This topic was modified 4 years, 11 months ago by Polu.
- 4 years, 11 months ago Mirela
  Participant
  
  Hello,
  
  Can you try to delete the plugin and install it again? After deleting there should be a message in your dashboard asking you to install required plugins. Just follow the instructions and that’s it.
  
  Let us know.
  Merry Christmas!
- 4 years, 11 months ago Polu
  Participant
  
  Unfortunately, I’ve already tried in all ways. After removing the plugin it installs again but unfortunately I can only update it (which doesn’t work) but I can’t activate it
  
  <span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Merry Christmas!</span>
- 4 years, 11 months ago Mirela
  Participant
  
  Hello,
  
  Sorry I misunderstand. I thought you were referring to Codeless Builder plugin. You can not update Visual Composer on your own. As it is an bundled plugin. See this article for more: https://support.codeless.co/?ht_kb=plugins-license-activation-is-required-to-receive-updates
  
  But this should not be a problem. The included version is the right version to use. As for activating it, please add some wp credentials in a private reply. So we can check it.
  
  Best regards!

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