Problem with responsive

- 4 years, 6 months ago KeLoX
  Participant
  
  Expired
  
  Hello,
  
  If you go on http://www.digilangues.fr/ on a mobile (not with chrome as a mobile) you’ll see that the page is not responsive. Something is making the page bigger on the right hand side.
  
  It works fine when using chrome in responsive mode.
  
  I flushed the cache of my browser on mobile and computer.
  
  Could you please tell me where it comes from ?
  
  Many thanks
  
  Best
- 4 years, 6 months ago Akram
  Keymaster
  
  Hi,
  
  Can you please share your admin login credentials as a private reply so I can check and fix this issue for you ?
  
  Thanks
- 4 years, 6 months ago Akram
  Keymaster
  
  This reply has been marked as private.
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 5 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks for the logins, kindly have a check now ? Also note, your custom modules like you added text using wp bakery and that such modules will need your responsive styling as well if they take any custom styling.
  
  Just check in customizer how I have added responsive CSS to fix that issue. If any item making such issues you may need to fix those.
  
  Kindly have a check and let me know ?
  
  Thank You
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  Hello,
  
  Fantastic ! Many thanks for your help.
  I thought I would’t have issue using the default modules of WP Bakery.
  I browsed on the website on mobile and looks better.
  
  I will carry on testing and will let you know.
  
  Thanks again
  
  Best
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  Hello agin,
  
  I just saw that you had a new version of the theme. I updated the theme but wanted to do the same for WP Bakery. I deleted it and waited for the auto message to install it again and it didn’t arrive. Luckily I had a backup of the plugin. How can I update WP Bakery ?
  
  Many thanks
  
  Best
- 4 years, 5 months ago Akram
  Keymaster
  
  Hi,
  
  Try to deactivate your theme and then reactivate and see if that message shows up ? If this does not work share your admin login credentials with me as a private reply and I will do that for you.
  
  Thank You
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  Hello,
  
  Sorry to bother you but the website is “broken” without WP Bakery and we want to go live this week end. Any chance you can help me with the last problem?
  
  I’ve been trying everything but the message to get WP Bakery back is not popping up. Only the one for Envato Market.
  
  I need to put the plugin back on. When you come on the website, I let you delete it again to see the problem.
  
  Many thanks for your help
  
  Best
  
  This reply was modified 4 years, 5 months ago by KeLoX.
- 4 years, 5 months ago Akram
  Keymaster
  
  Hi,
  
  I can see that wp-bakery plugin is installed and active. Kindly let me know if you have any issue ?
  
  Thanks
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  hi,
  
  Yes but it is not the latest version or is it ?
  I was expecting you to delete it, then see that the message to install it doesn’t pop up and hopefully add the latest version.
  
  Can you please do that ?
  
  Many thanks
  
  Best
- 4 years, 5 months ago KeLoX
  Participant
  
  Expired
  
  Hi,
  
  If it is easier for you just tell me where to download the latest version of WP Bakery that goes with the latest version of the theme.
  
  Many thanks
  
  Best
- 4 years, 5 months ago Akram
  Keymaster
  
  Hi,
  
  If you download full package from themeforest then inside your package after unzipping you will get included plugins folder you can get wp bakery plugin from there as well.
  
  Thank You

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