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Problems after upgrade to last version

menuupgrade
    • 4 years, 9 months ago jbanos
      Participant

      Hi

      After upgrade to lastest version the website has lost parte of their functionalities.
      Top menu it´s not working properly
      Slider dissapears
      Blog page also afected
      Footer disapears

      All the best
      Juan

    • 4 years, 9 months ago Akram
      Keymaster

      Hi,

      Can you please share your website URL here with me so I can have a check for you ?

      Thanks

    • 4 years, 9 months ago nio
      Participant

      I have the same problem. It seems that Wp Bakery doesn’t work anymore

    • 4 years, 9 months ago jbanos
      Participant

      http://www.onandoff.es
      I had to back to an older wordpress version and all is working again

    • 4 years, 9 months ago nio
      Participant

      I rolled back to the previous theme version

    • 4 years, 9 months ago Akram
      Keymaster

      Hi,

      Just let me know from which version you are updating to latest version ?

      Thanks

    • 4 years, 9 months ago jbanos
      Participant

      5.6.2 to 5.7

    • 4 years, 9 months ago Akram
      Keymaster

      Hi,

      As latest WordPress updates changed a lot so did our themes to make sure it works with latest WordPress coding standards. To avoid any issues we prefer to update theme and all plugins as well because in latest WordPress older themes and plugins wont work.

      I hope you got the idea. If you are unable to update your plugins just download latest version of the theme and under include-plugins folder you will get all the plugins which you can use to update to latest versions.

      Thanks

    • 4 years, 8 months ago nio
      Participant

      I have updated the last theme version (4.1.3) but I don’t have the alert to install required plugin in order to install “Specular WPBakery & Backward Compatibility” plugin.
      I am encountering a lo of problems with this theme. I don’t think that it is right to force customers to renew support for responsibility which are not depending from them.
      With the 4.1 update, it is what is happening now!

      • This reply was modified 4 years, 8 months ago by nio.
    • 4 years, 8 months ago Akram
      Keymaster

      Hi,

      Kindly note we have to keep our theme updated to make it compatible with WordPress and any plugins we are using inside the working of theme. That’s why we do update theme and support is something which is beyond this topic. As support is envato policy to get item support only.

      Thanks

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