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Problems editing template with Elementor

Topic Resolution: Resolved
Elementor
    • 4 years, 3 months ago okaro
      Participant

      Expired

      I have everything correctly installed and all the puglins active, but when I try to edit any template with elementor, it stays loading and never ends up appearing. I have disabled the plugins one by one but it has been fixed. Does somebody knows why it could be?

    • 4 years, 3 months ago azam
      Keymaster

      Hi,
      Please share screen shot where you getting issue and your website url, wp-admin and ftp info (login/ passwords) and send using “private reply”.

      Thanks,

    • 4 years, 3 months ago okaro
      Participant

      Expired

      Is the ftp account necessary? because currently I don’t have

    • 4 years, 3 months ago azam
      Keymaster

      Yes, if we have that would be great.

    • 4 years, 3 months ago okaro
      Participant

      Expired

      This reply has been marked as private.
      • 4 years, 3 months ago azam
        Keymaster

        Hi,
        I can’t login to your admin because I’m getting this “Incorrect login request detected!” but know I understand your problem. To edit any page with elementor first you need to disable preloader effect from:
        wp-admin > Appearance > Customize > General > Site Options > Preloader Effect (On/Off)
        If that works then let me know.

        Thanks,

    • 4 years, 3 months ago okaro
      Participant

      Expired

      Seems to have worked. Thanks a lot!

    • 4 years, 3 months ago azam
      Keymaster

      You’re welcome :)

      If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

      https://themeforest.net/downloads

      Thank You so much

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