Problems with DEMO IMPORTER

- 5 years ago herreroromanmarina
  Participant
  
  Hello, good morning!
  
  I’ve just bought your PICANTE wordpress theme and I’m having problems with Demo Importer, it doesen’t works because it’s freezing always at the same point when I’ve try to import the demo. I’ve tried to upload different theme templates at demo importer and it stills freezing at the same point always.
  
  I have also checked my php memory time at my server cdmon.com and it works well.
  
  Could you please help me?
  
  My purchase code is <span style=”background-color: #fafafa; color: #454545; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; font-weight: bold;”>9ea0bde4-5393-4e05-9b3d-9d5626f01e1e</span>
  
  And my website url is https://www.originalcateringshop.es.mialias.net/
  
  Thanks for your help.
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago Koi Quan
  Participant
  
  Hi,
  
  Can you send us your FTP + Wp-admin account? We’ll check and help you.
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago Koi Quan
  Participant
  
  Hi,
  
  Which is demo version you want to import?
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago herreroromanmarina
  Participant
  
  The demo I want to import is the picante the template ORIGINAL.
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  Sorry it’s named ORGANIC the template.
- 5 years ago Koi Quan
  Participant
  
  Hi,
  
  Problem because your server request timed out. Can you set your set_time_limit maximun on your server?
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago Koi Quan
  Participant
  
  Hi,
  
  Can you send me your FTP or your hosting cpanel account?
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  This reply has been marked as private.
- 5 years ago Koi Quan
  Participant
  
  Hi,
  
  I fixed issues and imported “ORGANIC” demo for you.
  
  Thanks!
- 5 years ago herreroromanmarina
  Participant
  
  Thanks a lot Koi!
  
  Thank you very much for your time and for fix the problem.
  
  Have a good week.
- 5 years ago Ludjon
  Keymaster
  
  You’re welcome :)
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much

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