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Hi,
I’ve just installed the theme and all seemed working fine until I tried to change de default logo on the header using Elementor.The home page (Home Page 4) does not charge anymore. The preloader animation never disappear.
If I use de Wordpres Customization to change to a diferent Home page template all seems to work fine. If I select Home Page 4 as the home page it appears correctly on the right wordpress customization window, but when I publish it and try to access the home page the preloader never disappear.
The only page I can load correctly is /contact-us, on the rest of the pages from the menu there is the same problem.
I’m using Firefox as browser.
thanks!
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Hi,
It may be due to browser conflict with preloader animation, try to disable it. You can do it through
WP-Admin Dashboard > Appearance > Customize > General > Site options > Preloader Effect > Off > Publish > Done.Moreover, the password you’ve sent isn’t correct please share the right info, if the issue doesn’t fix.
Thanks,
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Thanks for your reply.
I’ve disabled the preloader option and checking now if the problem continues.
I will let you know in case it persists.thanks!
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