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Hi,
I’ve just installed the theme and all seemed working fine until I tried to change de default logo on the header using Elementor.
The home page (Home Page 4) does not charge anymore. The preloader animation never disappear.
If I use de Wordpres Customization to change to a diferent Home page template all seems to work fine. If I select Home Page 4 as the home page it appears correctly on the right wordpress customization window, but when I publish it and try to access the home page the preloader never disappear.
The only page I can load correctly is /contact-us, on the rest of the pages from the menu there is the same problem.
I’m using Firefox as browser.
thanks!
Hi,
It may be due to browser conflict with preloader animation, try to disable it. You can do it through
WP-Admin Dashboard > Appearance > Customize > General > Site options > Preloader Effect > Off > Publish > Done.
Moreover, the password you’ve sent isn’t correct please share the right info, if the issue doesn’t fix.
Thanks,
Thanks for your reply.
I’ve disabled the preloader option and checking now if the problem continues.
I will let you know in case it persists.
thanks!
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