Problems with responsive

- 4 years, 5 months ago Madej_Design
  Participant
  
  Dear Eldo and team!
  
  I am just finishing the following website and have already published it:
  
  Home
  
  Everything looks fine so far, but I have problems with the responsive view on the mobile and the tablet. Could you please help?
  
  1. The logo doesn’t show up on the mobile (white menu) although I have uploaded a dark version of the logo in the Tower settings.
  
  2. Every page starts with a full-screen background image. On the computer this looks great but on the mobile and tablet the background image is zoomed in strangely.
  Is there a possibility to control the zooming (the part that is shown) OR to show the image in full width (and therefore having white parts under the image in the vertical view on mobiles)?
  
  3. I originally added some effects to some images (zoomin), but on the mobile these images only appear when scrolling down and back again. For now I deleted all effects but is there a possibility to make the images with effects visible when just scrolling down the page?
  
  I will send to you all needed details of the page in a private reply.
  
  Thanks for helping!
  
  Best, Madeleine
- 4 years, 5 months ago Madej_Design
  Participant
  
  This reply has been marked as private.
- 4 years, 5 months ago azam
  Keymaster
  
  Sorry for the issue.
  
  We are looking in to it and will update you soon.
- 4 years, 5 months ago Koi Quan
  Participant
  
  Hello,
  
  1. Fixed logo on mobile problem.
  
  2. Fixed mobile parallax background problem.
  
  3. Can you send me the page url where you use zoomin images effect?
  
  Thanks!
- 4 years, 5 months ago azam
  Keymaster
  
  Your logo is appearing now.
  
  You can check and confirm.
- 4 years, 5 months ago Madej_Design
  Participant
  Dear Codeless Team!
  Many thanks for your extremely fast reply! Here are my further questions:
  
  1. LOGO:
  I can see the logo now. Perfect. Thanks! Is it be possible to have it a bit smaller on the mobile and tablet?
  
  2. BACKGROUND IMAGES on every page:
  It depends on the device whether it works or not. Here are my explanations:
  MOBILE VERTICAL:
  – starting page: Is it possible to make the sitting woman visible (she is cut off)?
  – further pages (yoga, workshops etc.): Is it possible to have the same clipping of the image similar to the landing page (same height like on the landing page with a bit clipping from both sides)?
  – arrow is too large: possible to make it smaller?
  MOBILE HORIZONTAL:
  – starting page: image looks perfect!
  – further pages (yoga, workshops etc.): Is it possible to have the same clipping of the image similar to the landing page (same height like on the landing page with a bit clipping from both sides)?
  – arrow is too large: possible to make it smaller?
  TABLET VERTICAL:
  – starting page and further pages: Height of images is too small: possible to enlarge the height?
  – arrow is too large: possible to make it smaller?
  TABLET HORIZONTAL:
  – starting page and further pages: Background image is extremely zoomed in and not really visible: possible to change?
  – arrow size is nice!
  
  3. ZOOMIN EFFECT on images
  I am using the zoomin effect on a few pictures on the pages YOGA and WORKSHOPS. On the computer the effect works perfectly but on the mobile and tablet the images only appear when you scroll down AND back again… Is it possible to change this?
  
  Many, many thanks in advance!
  Best, Madeleine
  
  This reply was modified 4 years, 5 months ago by Madej_Design.
  
  This reply was modified 4 years, 5 months ago by Madej_Design.
- 4 years, 4 months ago Madej_Design
  Participant
  
  Could you please react to my last questions? Nothing has changed so far.
  
  Many thanks in advance!
  
  Madeleine
- 4 years, 4 months ago Madej_Design
  Participant
  
  Hello!
  
  Is there anyone from the team that can help?
  
  It’s been now 6 days since I wrote my new questions.
  
  Thanks from Madeleine
- 4 years, 4 months ago azam
  Keymaster
  
  Madeleine,
  
  I am sorry for late reply, We are working with full capactiy to entertain our client.
  
  Please hold on and wait for my next reply.
  
  Thanks,
- 4 years, 4 months ago Madej_Design
  Participant
  
  Hello Azam!
  
  Thanks for the answer. This was already a help.
  
  Best, Madeleine
- 4 years, 4 months ago azam
  Keymaster
  
  Hi,
  
  #1: Logo is Smaller now on Tablet and Mobile
  
  #2: Background images: I am working on it for making optimized solution and again update you.
  
  – Arrows is small on Tablet Vertical.
  
  #3: I have tested myself on Mobile Pictures are coming with Nice Zoomin effect.
  
  Note: Ps clear cache / Internet files before testing.
  
  Thanks,
- 4 years, 4 months ago Madej_Design
  Participant
  
  Dear Azam!
  
  Thanks for your message.
  
  1. Logo looks nice now. Many thanks!
  
  2. I will comment on this when you are ready.
  
  3. Sorry, but the zoomin effect still doesn’t work fast enough. I have checked it on my devices and deleted the cache beforehand. And even in your video you can see that the image only appears after a while or even only when scrolling down and slightly back again.
  
  And as far as I can see the size of the images is smaller now, correct? They were at full size beforehand. I liked that better.
  
  Is there any chance to optimise it?
  
  Many thanks from Madeleine
- 4 years, 4 months ago Madej_Design
  Participant
  
  Hello!
  
  It’s already 12 days ago and the described problems haven’t been fixed yet. Do you still work on it?!
  
  Looking forward to hearing from you!
  
  Best, Madeleine
- 4 years, 4 months ago azam
  Keymaster
  
  Madeleine,
  
  I am trying to find some cross solution for this, I will conculed and let you know back.
  
  Thanks,
- 4 years, 3 months ago Madej_Design
  Participant
  
  Hello Azam!
  
  The problems still exist…
  
  My customer asked me to delete the zoomin effects on the pages YOGA and WORKSHOPS as they are still not working on the mobile and the tablet (although you wrote that it is working). It is a pity that you weren’t able to solve the problem. The pictures only appeared when scrolling BACK.
  Now the pictures on the mobile look smaller than before. They were full size. Can you change this back again?
  
  Regarding the background images: The described problems still exist. When will you solve these problems? I described the problems 5 weeks ago…
  
  Many thanks for your help!
  
  Best, Madeleine
- 4 years, 3 months ago azam
  Keymaster
  
  Madeleine,
  
  #1: I am SORRY for Zommin Effect
  #2: About Small Pic: it will be back as it was normal.
  #3: Background: Please tell me again, I missed that thing.
  
  Thanks,
- 4 years, 3 months ago Madej_Design
  Participant
  
  Hello Azam!
  
  It is a big surprise to read that you missed the background images part… I wrote a long explanation 5 weeks ago what the problem is with the background images. And you wrote that you are looking for a cross solution.
  I will send my explanations to you here again.
  The main problem is with the background images when you look at the TABLET IN HORIZONTAL VIEW. Please primarily take care of this problem! Thanks in advance!
  Please also take care about the # small pic (see message above). They still have the small size.
  
  2. BACKGROUND IMAGES on every page:
  It depends on the device whether it works or not. Here are my explanations:
  
  MOBILE VERTICAL:
  – starting page: Is it possible to make the sitting woman visible (she is cut off)?
  – arrow is too large: possible to make it smaller?
  
  MOBILE HORIZONTAL:
  – starting page & further pages: images look nice!
  – arrow is too large: possible to make it smaller?
  
  TABLET VERTICAL:
  – starting page and further pages: images look nice!
  – arrow is too large: possible to make it smaller?
  
  TABLET HORIZONTAL:
  – starting page and further pages: Background image is extremely zoomed in and not really visible: possible to change?
  – arrow size is nice!
  
  Thanks from Madeleine
- 4 years, 3 months ago Madej_Design
  Participant
  
  Hello Azam!
  
  One further thing regarding the LANDING PAGE on all responsive devices (mobile & tablet, vertical & horizontal):
  Could you please take care that
  – the distance between the text (YOGA . MINDFULNESS . ESSENTIAL OILS) and the arrow is wider
  – the text or arrow is not placed on the woman!
  
  Many thanks in advance!
  
  Best, Madeleine
- 4 years, 3 months ago Madej_Design
  Participant
  
  Hello Azam!
  
  Please don’t take care about the problems of this website any more. I asked a programmer to take care of the problems that were not saved and will continue working with this person.
  
  Madeleine

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