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Product category page settings

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hello!

      Where can i change the settings of the product categories pages?

      For example this page:

      https://stackdeal.ru/product-category/games/

      http://joxi.ru/J2bg1jtVn7N7A6

      I want to make it fullwidth like i did with the shop page https://stackdeal.ru/shop

      But when i click category of the product the page becomes inboxed in container.

      Please give me instruction of how to change this by myself so i wont bother you in future about this ever again.

    • 4 years, 2 months ago azam
      Keymaster

      Hi,
      Please check and let me know.

      P.S You can enable/disable fullwidth on product category page from:
      wp-admin > Appearance > Customize > Shop > Shop Categories > Shop Categories Layout > Shop Category Fullwidth Page Content ( No / Yes ).

      Thanks,

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Ok, great. I missed it. Cheers!

      • 4 years, 2 months ago azam
        Keymaster

        Great :)

        If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

        https://themeforest.net/downloads

        Thank You so much

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Sure! I occasionally bought two licenses of June (didnt notice that June theme was already in my cart) and now i`m waiting for refund from Codeless.

      Its weird but nobody still responded to me, almost 4 days passed. So as soon as Codeless refunds me second June license i`ll leave a 5 start review.

    • 4 years, 2 months ago azam
      Keymaster

      Hi,
      if you are installing this theme in 2 different url, it may require both copies.

      Also as Per Envato market rule, mistakenly Purchased Refunds are not allowed.

      However I am sending your case to our BDO. They will look and give an update.

      Thanks,

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Azam, i`m gonna use it only for one URL.

      Well, i`ve purchased two copies of June so i guess it wont be a problem to refund one of them as i dont need it xD

      Thank you very much for your kindness and assistance. I hope BDO will find some solution for my case.

      • This reply was modified 4 years, 2 months ago by slayoffer.
    • 4 years, 2 months ago azam
      Keymaster

      Hi,
      Yes, Apply for refund for 1 copy of June – we will happyily refund :)

      Thanks,

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Azam, i`ve already applied at Envato 4 days ago. What should i do now? =)

    • 4 years, 2 months ago azam
      Keymaster

      I spoke with BDO and surely you will get refund :)

      Thanks for patience

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hey Azam! Yeah, they contacted me. Thanks a lot for help!

      • 4 years, 2 months ago azam
        Keymaster

        You’re Welcome :)

        If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

        https://themeforest.net/downloads

        Thank You so much

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hey Azam. Sure. Im still waiting for a refund confirmation from your team. As soon as its done, ill instantly leave Codeless an awesome 5 star review!

      • This reply was modified 4 years, 2 months ago by slayoffer.
    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hey, Azam. Could you please remind BDO team about me again? Seems like they forgot about me, i still didnt get any response at Envato.

    • 4 years, 2 months ago azam
      Keymaster

      Hi,
      Yes, Sure!
      I just want to make sure you have sent refund request?

      Thanks,

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Azam, yes, sure. They asked me to send June license number on Thursday, i did it but nobody responded me still.

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hello, Azam. I think i gotta write a 1 star review for Codeless because they promised to make refund and then disappeared. Seems like your teammates dont keep their promises and its better not to make business with Codeless at all.

      Thats totally unfair to me as a client. They could at least not lie and tell straight that its impossible to get a refund and dont make me wait for over a week now. I also contacted Envato team about this issue.

      Maybe that will get Codeless attention.

    • 4 years, 2 months ago azam
      Keymaster

      Hi,
      Sorry for delay you are facing while getting refund, can you please share a screen shot of Refund request you have generated.

      As we committed for refund and you will get it – No Need to panic.

      when you buy a double time, we have certain process to make sure, other license is not being used any where else.

      So, its worthy to wait for action from our side.

      Thank you for your patience.

    • 4 years, 2 months ago Ludjon
      Keymaster

      Hi, I am sorry for this situation.

      We are a bit busy these days and totally missed the second message you have sent on Themeforest. I am not able to process it now because you have opened a dispute. So, please wait while Envato check it and get back to you with a refund.

      No problem from us, we are ok to refund this type of transaction.

      Hope you understand.

      Thank You!

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hi Ludjon and Azam. Ok, fine. You just needed to respond to me that you got my message. Thats all. Lets wait for Envato then. Thanks for your time.

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hey, Ludjon.

      If possible you can change my second June license for Specular theme license. I need it anyways. So if its easier for you, just do it this way.

    • 4 years, 2 months ago Ludjon
      Keymaster

      Hi, it’s not possible to do it from my side. Probably Envato will give you a refund for June, if not already did that. After you can buy a new license.

      Thank You!

    • 4 years, 2 months ago slayoffer
      Participant

      Expired

      Hey Ludjon!

      Ok, thanks.

      Envato contacted me and told me that they are waiting for your response or smth like that.

      I will wait for refund then.

      Cheers.

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