Product Image problem

- 4 years, 5 months ago simpledel
  Participant
  
  Expired
  
  Hello
  Some product images have stopped appearing. This is corrected when I clear cashe but after a while it happens again.
- 4 years, 5 months ago azam
  Keymaster
  
  Hi,
  Please share screen shot where you are facing problem and website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.
  
  Thanks,
  - 4 years, 5 months ago simpledel
    Participant
    
    Expired
    
    This reply has been marked as private.
    - 4 years, 5 months ago azam
      Keymaster
      
      Hi,
      Please also share wp-admin info and send me using private reply.
      
      Thanks,
- 4 years, 5 months ago simpledel
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 5 months ago azam
  Keymaster
  
  Hi,
  Please check and let me know: https://youtu.be/mCZAXQaFBVQ
  
  Thanks,
- 4 years, 5 months ago simpledel
  Participant
  
  Expired
  
  Unfortunately the same thing happens, photos only appear when I copy paste the link to another tab And after a few hours the same thing happens. Watch the video please
  
  Τhe problem is observed in specific product photos
  Thanks for your time
- 4 years, 5 months ago azam
  Keymaster
  
  Hi,
  Try to do the followings and let me know.
  1. Change that photo file name to English name, no special character should be there.
  2. Try to change the image, see if it works.
  
  For checking please use another PC.
  
  if both doesnt work then let me know.
  
  Thanks,
- 4 years, 5 months ago simpledel
  Participant
  
  Expired
  
  I tried what you told me, I think I found the solution. After some plugin tests I found that a statistic plugin somehow blocked the photos. If you want i will send you the plugin name.
  
  For now, its working
- 4 years, 5 months ago azam
  Keymaster
  
  Glad to hear :)
  You can share the plugin name as well.
  
  If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much
- 4 years, 5 months ago simpledel
  Participant
  
  Expired
  
  Ok, its WP- Statistics. Thanks for your time
- 4 years, 5 months ago azam
  Keymaster
  
  you welcome

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