Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me using “Set as private reply”.

Thanks,

Please share which demo you are using?

Let me figure out – what else I can do for you.

Thanks,

Better to please share login credentials as requested, you can read there is many users are getting help the same way. You can trust on us.

Once we fix, you can change your credentials.

Thanks,