Regn installation

- 4 years, 10 months ago David Avanza
  Participant
  Hello, good morning, after buying the Regn theme and proceeding with its installation, it remains blocked in the installation of Import Template Dummy Content
  
  This topic was modified 4 years, 10 months ago by David Avanza.
  
  This topic was modified 4 years, 10 months ago by Ludjon.
  
  This topic was modified 4 years, 10 months ago by David Avanza. Reason: error
  
  This topic was modified 4 years, 10 months ago by Ludjon.
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Hi, can you please send me credentials to check it?
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  This reply has been marked as private.
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Can you tell me which demo-content to install?
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  Lawyer, but this succes with others.
  The demo that i want is: lawyer. Thanks.
- 4 years, 10 months ago David Avanza
  Participant
  
  hi, whats about this? thanks
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Check it now, it’s ready
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  Now the problem is in the menus installation :///
- 4 years, 10 months ago David Avanza
  Participant
  
  Please I need to start working, I have a client waiting for your website.
  
  I’ve been trying to start for a day and the template only gives me problems.
  
  I pray that you solve this or that I get my money back as this product does not work well, thank you.
- 4 years, 10 months ago Ludjon
  Keymaster
  
  You have installed it multiple times, I just removed it totally. You will create a new one.
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  Please be more specific, the problem is still there. Tell me exactly what to do and what steps to take to fix this at once. Thank you.
- 4 years, 10 months ago David Avanza
  Participant
  Please try again to install the demos, or if you have repeated problems contact our support forum. Thank You!</span>
  
  this message in the menu installation.
  
  This reply was modified 4 years, 10 months ago by David Avanza.
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Hi, I see that you have deleted totally…Can you please install wp from the beginning, I will install again.
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  hi, the problem persists.
  I have reinstalled everything and it follows the issue of installing the theme.
  Does not advance from Import Menu.
  I have lost two days of work, tell me how I can get my money back since your subject is a problem subject.
  I demand the reduction of the amount.
- 4 years, 10 months ago David Avanza
  Participant
  
  **<span style=”background-color: #f8f9fa; color: #222222; font-family: inherit; font-size: 28px; white-space: pre-wrap;”>I demand the refund of the amount.</span>
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Hi, can you please be patient and give me credentials to install it again?
  
  I have set it up yesterday, but you have deleted it. I don’t know why. Please give me credentials to setup again. We can’t give you a refund for this reason.
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  This reply has been marked as private.
- 4 years, 10 months ago Ludjon
  Keymaster
  
  I tried to fix it, as you can see…
  
  But, you have set it up in the wrong way. Please follow the documentation, or give me Cpanel access to install it from the beginning.
  
  Thanks
- 4 years, 10 months ago David Avanza
  Participant
  
  This reply has been marked as private.
- 4 years, 10 months ago David Avanza
  Participant
  
  hi, any news? the problem persist…
- 4 years, 10 months ago Ludjon
  Keymaster
  
  Sorry for the delay, we were a bit busy these days.
  
  Check now, website is ready.
  
  Thanks
- 4 years, 9 months ago David Avanza
  Participant
  
  Good morning, the problem persists, it is impossible to install the theme, nor does any editor appear.
  
  Let’s put another topic. Sorry to say we feel ripped off as we have purchased a faulty item that has caused us to miss several days of work.
- 4 years, 9 months ago Ludjon
  Keymaster
  
  Sorry, I don’t know what you mean with ‘impossible to install’, I have full-installed it two times for you…
- 4 years, 9 months ago David Avanza
  Participant
  
  When I click Lawyer to install the installer does not load the menus, I get an error message.
  
  Also, I don’t see in the WordPress sidebar the theme editor, where I can edit details such as colors, fonts and other things that any theme I’ve bought before has.
- 4 years, 9 months ago Ludjon
  Keymaster
  
  I have installed it already, do you want to re-install it?
  
  WordPress theme options are listed on Customizer Panel, go to Appearance -> Customizer
  
  Thanks
- 4 years, 9 months ago David Avanza
  Participant
  
  All templates have their own editor.
  
  Not just the WordPress look.
  
  Anyway, as I was saying the templates do not load completely.
  
  I don’t understand how you say if you have. When I do it does not load, it gets stuck in the menu installation.
  
  Anyway, a disaster, you should pay us back.
- 4 years, 9 months ago Ludjon
  Keymaster
  
  Please apply for a refund on Themeforest
  
  Thanks

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