Regn installation

- 5 years ago David Avanza
  Participant
  Hello, good morning, after buying the Regn theme and proceeding with its installation, it remains blocked in the installation of Import Template Dummy Content
  
  This topic was modified 5 years ago by David Avanza.
  
  This topic was modified 5 years ago by Ludjon.
  
  This topic was modified 5 years ago by David Avanza. Reason: error
  
  This topic was modified 5 years ago by Ludjon.
- 5 years ago Ludjon
  Keymaster
  
  Hi, can you please send me credentials to check it?
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  This reply has been marked as private.
- 5 years ago Ludjon
  Keymaster
  
  Can you tell me which demo-content to install?
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  Lawyer, but this succes with others.
  The demo that i want is: lawyer. Thanks.
- 5 years ago David Avanza
  Participant
  
  hi, whats about this? thanks
- 5 years ago Ludjon
  Keymaster
  
  Check it now, it’s ready
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  Now the problem is in the menus installation :///
- 5 years ago David Avanza
  Participant
  
  Please I need to start working, I have a client waiting for your website.
  
  I’ve been trying to start for a day and the template only gives me problems.
  
  I pray that you solve this or that I get my money back as this product does not work well, thank you.
- 5 years ago Ludjon
  Keymaster
  
  You have installed it multiple times, I just removed it totally. You will create a new one.
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  Please be more specific, the problem is still there. Tell me exactly what to do and what steps to take to fix this at once. Thank you.
- 5 years ago David Avanza
  Participant
  Please try again to install the demos, or if you have repeated problems contact our support forum. Thank You!</span>
  
  this message in the menu installation.
  
  This reply was modified 5 years ago by David Avanza.
- 5 years ago Ludjon
  Keymaster
  
  Hi, I see that you have deleted totally…Can you please install wp from the beginning, I will install again.
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  hi, the problem persists.
  I have reinstalled everything and it follows the issue of installing the theme.
  Does not advance from Import Menu.
  I have lost two days of work, tell me how I can get my money back since your subject is a problem subject.
  I demand the reduction of the amount.
- 5 years ago David Avanza
  Participant
  
  **<span style=”background-color: #f8f9fa; color: #222222; font-family: inherit; font-size: 28px; white-space: pre-wrap;”>I demand the refund of the amount.</span>
- 5 years ago Ludjon
  Keymaster
  
  Hi, can you please be patient and give me credentials to install it again?
  
  I have set it up yesterday, but you have deleted it. I don’t know why. Please give me credentials to setup again. We can’t give you a refund for this reason.
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  This reply has been marked as private.
- 5 years ago Ludjon
  Keymaster
  
  I tried to fix it, as you can see…
  
  But, you have set it up in the wrong way. Please follow the documentation, or give me Cpanel access to install it from the beginning.
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  This reply has been marked as private.
- 5 years ago David Avanza
  Participant
  
  hi, any news? the problem persist…
- 5 years ago Ludjon
  Keymaster
  
  Sorry for the delay, we were a bit busy these days.
  
  Check now, website is ready.
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  Good morning, the problem persists, it is impossible to install the theme, nor does any editor appear.
  
  Let’s put another topic. Sorry to say we feel ripped off as we have purchased a faulty item that has caused us to miss several days of work.
- 5 years ago Ludjon
  Keymaster
  
  Sorry, I don’t know what you mean with ‘impossible to install’, I have full-installed it two times for you…
- 5 years ago David Avanza
  Participant
  
  When I click Lawyer to install the installer does not load the menus, I get an error message.
  
  Also, I don’t see in the WordPress sidebar the theme editor, where I can edit details such as colors, fonts and other things that any theme I’ve bought before has.
- 5 years ago Ludjon
  Keymaster
  
  I have installed it already, do you want to re-install it?
  
  WordPress theme options are listed on Customizer Panel, go to Appearance -> Customizer
  
  Thanks
- 5 years ago David Avanza
  Participant
  
  All templates have their own editor.
  
  Not just the WordPress look.
  
  Anyway, as I was saying the templates do not load completely.
  
  I don’t understand how you say if you have. When I do it does not load, it gets stuck in the menu installation.
  
  Anyway, a disaster, you should pay us back.
- 5 years ago Ludjon
  Keymaster
  
  Please apply for a refund on Themeforest
  
  Thanks

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