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Hello,
Dear Theme Support Team
I hope this message finds you well. I recently purchased the Converta for my WordPress website.
I have successfully imported the theme’s zip file without encountering any errors. However, upon visiting my website, I noticed that the header and footer are not displaying, and all pages appear to be blank.
I have thoroughly checked the settings and configuration, but I cannot seem to resolve this issue on my own. I believe there may be an issue with the theme or its compatibility with my WordPress version.
I kindly request your assistance in diagnosing and resolving this matter as soon as possible.
If you require any additional information or access to my WordPress admin panel to investigate further, please let me know, and I will provide it promptly.
Thank you in advance for your prompt attention to this matter. I look forward to your guidance and support in resolving this issue.
Best regards,
Hi, please active Elementor flexbox in Elementor Settings and everything will show up as expected :)
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