Hello, I’ve noticed several issues with my theme on mobile devices.
1. When I am on an iPad and click on the buttons it will not go to the link, I just receive an error message. It works fine on the desktop computer.
2. Codeless slideres do not show up correctly on iPad or iPhones. On the iPhone no images shows up at all and on the iPad the Slider Image shows up like a blurry frosted images so you are unable to make out what the image is .Which makes the user unable to click the button link that is suppose to show up with the slider. (I have the slider set to static and only have one slide available for each page.)
3. On the iPhone the Codeless Slider just shows a black box with a circle that looks likes it’s trying to load but never does. I’m also unable to access any of the menu’s at the top of the page. Instead it show three dashes on the top left of the screen but when I click on it it doesn’t show anything. I have to scroll to the footer area and use the pages widget to access the other pages.
Is there an option for people to click on that will allow them to view it as a regular view rather than mobile view? I noticed on some websites I visit there is an option to select regular or mobile view.
Everything works perfect on my desktop. Just can’t figure out why nothing looking right on mobile devices..
1-I was able to click on the “Sign Up Now” button in home page and it worked perfectly. Also all other buttons i clicked worked and did not get any error. Can you show us which button is getting you an error?
2-Please see here a screenshot of the slider in iPad.
Something may be interfering with slider style in iPhone as it has made the height 0px. What plugins do you have installed? Please disable them and try again.
3- The ” three dashes on the top left” are called hamburger menu, and it’s the mobile menu. I do see all pages when i click on it. Screenshot
Sorry but the theme does not have that option. You can remove the mobile view or keep it, but the user can not switch it at it’s own choice.
