Hello,

Please make sure you have enabled the responsive mode in General Options > Responsive Layout. If the situation does not change, please send us your wp credentials in a private reply. So we can give it a closer look.

Best regards!

Hello,

Sorry for the late reply.
I can’t debug theme with this much access rights. I need to check the General Options under Tower.
Let us know how you wish to proceed.

Best regards!

Hello,

You have enabled only the profile and Visual Composer menus for this user. I need admin access to troubleshot the site (access all menu items – screenshot)

Best regards!

Hello,

You have a very old version of theme. There has been many important changes since vs 1.4. Please download a fresh copy of theme files (vs 1.7) from your Envato account and update theme.
However, i opened your site from a mobile and the page is indeed responsive (screenshot).
Let us know.

Best regards!

• This reply was modified 8 years, 6 months ago by Mirela.