responsive problems

- 8 years, 3 months ago Isabelle Mathy
  Participant
  
  Expired
  I installed Tower on a new site (I’ve been using the template before, so I know how it works, and I enjoy it) but this time I have a problem
  The site is not responsive !
  see these two pages :
  my home page
  and this one
  
  thanks a lot for your help
  
  Isabelle
  
  This topic was modified 8 years, 3 months ago by Isabelle Mathy.
- 8 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  Do you have any third party plugin installed? Please deactivate them all and try again. Did you add any custom code to your site? or made any changes to theme files directly?
  If the issue persists send us some valid wp and ftp credentials in a private reply. So we can give it a closer look.
  
  Best regards!
- 8 years, 3 months ago Isabelle Mathy
  Participant
  
  Expired
  
  Hi Mihaila,
  
  I tried to deactivate the other plugins, but the result is still the same.
  
  I filled up the form with credential admin but I don’t have access to ftp (because it’s a big organization and it’s complicated), if you can please have a look.
  
  The problem is only on these two pages, where I used images in the background of rows.
  
  Thanks for your help
  
  Best regards,
- 8 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  The script you have added to add the images in header, is messing with mobile layout as well. You need to either remove them from mobile, or customize them with custom css too. Same goes for the MAx Button in home page.
  
  I added some custom css in the row css class you have added in each page’s custom css box. I added background size for the mobile for both pages and all 3 rows. The images cover entire row in mobile now. Please check your site.
  
  Note: Please keep in mind that we do not offer support on third party plugins or additional code you could add to your site, if it’s not original from theme.
  
  Best regards!
- 8 years, 3 months ago Isabelle Mathy
  Participant
  
  Expired
  
  Hello,
  
  Thank you very much for the custom css ! It looks good now (I just have to adjust the max button and logos)
  
  Very much appreciate your help.
  
  Best regards
  
  Isabelle

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