Revolution Slider Error on Creating New Slider

- 9 years, 7 months ago MG
  Participant
  
  Expired
  
  Hello,
  
  I am trying to install a new slider and keep getting an error popping up. Running latest version of theme and VC.
  
  Screenshot:
  
  [caption id="" align="alignnone" width="818"] Rev Slider Error[/caption]
  
  <span style=”color: #000000; font-family: ‘Helvetica Neue’, ‘Lucida Grande’, sans-serif; font-size: 12px; line-height: normal;”>https://www.clipular.com/c/4536223623282688.png?k=c_hmSsYtV6ltpla8olwUUz2KdmM</span>
  
  After I hit save and the error kicks up on the side, it puts me back to square one stating I need to create a slider before I can edit the slides. I tried uploading one of the zip folders that you provide with the theme, but it shows this error.
  
  Thanks again for the help!
- 9 years, 7 months ago MG
  Participant
  
  Expired
  
  This is also after I fill in all the requirements such as title, style, and etc.
- 9 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  You have old version of both the theme and Revolution slider. In the latest update were made important changes. Please update theme and plugins first.
  Let us know if the issue persists.
  
  Best regards!
- 9 years, 7 months ago MG
  Participant
  
  Expired
  
  Thanks again for your help!
  
  I accomplished the updates to the VC, Rev Slider, and theme but no bueno still. It seems it won’t recognize the data I enter to name the slider and all the options after I hit save. I think I just moved on and used either the LayerSlider or Codeless.
  
  Thanks1
- 9 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  This is strange. If you want, send us your wp credentials in a private so we can give it a closer look.
  
  Best regards!
- 9 years, 7 months ago MG
  Participant
  
  Expired
  
  Thanks!
- 9 years, 7 months ago MG
  Participant
  
  Expired
  
  This reply has been marked as private.
- 9 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  I imported a test slider (Main slider), edited it and i had no issue. Please try again with your slider.
  
  Best regards!