Revolution Slider HTML5 video not showing in Safari

- 5 years, 4 months ago neezybk
  Participant
  
  I’m using the Specular theme and a self-hosted video in Revolution Slider and the video plays fine in Chrome, but it’s not showing in Safari. The file format is in mp4.
  
  Here’s the site:
  https://bondinvca.wpengine.com/
  
  I purchased this theme because of the good rating and it supports multi-site, but it’s honestly been a bit more trouble than it’s worth. Please help me resolve this issue.
  
  Thanks!
- 5 years, 4 months ago Ruco
  Keymaster
  
  Hello,
  
  Did you have added any javascript to the code in the header.php file or any plugin that had made that?
  
  Please can you give share with us your wp credentials so we can investigate the problem and find what cause the issue.
  
  Let us know.
  
  Regards!
- 5 years, 4 months ago neezybk
  Participant
  
  This reply has been marked as private.
- 5 years, 4 months ago neezybk
  Participant
  
  Can I get an update on this?
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Hi,
  
  I have checked this. We can’t do more about that, it’s a safari or revolution slider issue.
  
  Here it is a solution:
  
  https://apple.stackexchange.com/questions/179642/safari-8-fails-to-play-any-mp4-video-in-browser
  
  Try to convert the video format to another one, for example, WEBM and re-try.
  
  Thanks
- 5 years, 4 months ago neezybk
  Participant
  
  There’s an issue with this theme. I don’t have this revolution slider/safari issue on other sites im working with. I also tried the different formatted videos, which did not work. A Youtube video doesn’t even work.
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Just rechecked now on safari and it works. Did you found the issue?
  
  Thanks

Viewing 6 reply threads

You must be logged in to reply to this topic.

Community Forums

Revolution Slider HTML5 video not showing in Safari

Site Links

Useful Articles

Login