Every time I try to update my frontpage via the VC front end editor, the settings are reset; the slider dissapears, the header returns etc. This doesn’t happen when using the VC backend editor. I have Specular 1.5 and Visual Composer 4.9.
I did a couple of tests, in a test page in your site. I could save successfully via front-end and back-end. You may have an issue with wordpress files or database tables.
If the issue persists, try these solutions:
1– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
2– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
3– re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
4-One options is that you may have a database problem. We suggest you to repair database tables first. Read more information regarding it in this article.
Let us know.
Yes, I can also save – but settings like slider, header etc is then erased. I’ve put a slider on the test page now, try to save via the front-end and then refresh the page.
Sorry for the inconvenience.
I have notified the developer team. We will fix this in the next update. In the mean time, please update theme from backend.
Thank you for the patience!
