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Several Issues Happening

mobile menu iconrevolution slider
    • 4 years, 8 months ago lighthousecounseling
      Participant

      Expired

      Hey Team – thanks in advance for any help in getting this in order!

      First, I’m not a developer or anything, I just know enough about websites and html to be dangerous (and asked by friends to make their websites), so I’m sure there’s some sort of user error in there someplace. Please be gentle but direct with critiques! I’ve never used Specular before but my friend liked the look of it so we went with it.

      Homepage

      1. Revolution slider and entire page appears to work perfectly when i preview the homepage in a chrome window that has a tab that is also logged into the wp-admin. However, when I go to incognito, the slider is gone and all the formatting for that page has gone to pot.

      Looks like: https://madshot.net/bfc0d64c1381.png instead of https://madshot.net/dab3a2cb3c84.png

      It was working perfectly prior to enabling the SSL, but I haven’t deactivated the SSL for fear the obvious reasons.

      I’ve tried deactivating/activating the plugins, have tried a couple of other little tricks I’ve found online, but nothing seems to help.

      I had initially short-coded the slider code on the top of the page, then also tried to add it in using the footer options. Homepage currently has the shortcode in the body of the page.

      2. Mobile menu icon is a square (not hamburger) and menu doesn’t open – the mobile header is fine, logo looks ok, but instead of the classic https://madshot.net/a8d08b909832.png it looks like a square and doesn’t do anything: https://madshot.net/5f288f6898ae.png

      Of course the whole mobile look is shite right now anyway, but we’ll get it figured out.

      THANK YOU again for any help and ideas in making this work! I’m sure it’s so simple yet I’m pulling my hair out.
      -Jeff

    • 4 years, 8 months ago Akram
      Keymaster

      Hi,

      To me it looked like you have enabled website cache and your slider JS causing some issues due to going inside cache. Just remove your cache by now, clear your browser cache and then hard reload your chrome to test your website.

      Thank You

    • 4 years, 8 months ago lighthousecounseling
      Participant

      Expired

      Akram,
      Thank you for your reply.
      Embarrassingly, I’m not exactly sure how to do what you suggested I do… I’m not a developer, so I’m sure these items are easy, but I’m a little in the dark. Thank you for your patience with my novice website skills.

      I have the SG Optimizer activated. Should I turn off these cache items?
      https://madshot.net/b9cf16d572bb.png

      Or is there someplace else I need to turn the website cache off?

      Secondly, is the slider JS something I need to do something to, or will it work itself out when the website cache is turned off?

      Thirdly, is “cache by now” a tool or plugin that I can remove, or will it work itself out when the website cache is turned off?

      Fourthly, do I need to clear the browser cache and hard reload chrome in the browser I have the WP admin open in, or do I need to do that to the browser I’m trying to preview the website in?

      Again, my appreciation for your patience and for your guidance on this!
      -Jeff

    • 4 years, 8 months ago lighthousecounseling
      Participant

      Expired

      Oh – and also will doing those things fix the mobile menu hamburger icon & mobile menu issue as well?

      Thanks!

    • 4 years, 8 months ago Akram
      Keymaster

      Hi,

      Can you please share your admin login details with me as a private reply so I can do that for you. Don’t worry at all we are here for your assistance.

      Thanks

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