Share not working on posts

- 8 years, 6 months ago capinha
  Participant
  
  Expired
  
  Hi,
  
  I have a problem with the share button on posts. The button are visible on the list and on the detail page of a post, but when i click on the button nothing happens.
  
  In specular > social, i have a link to facebook, but this are two different and separate things none related one to the other, i am correct?
  
  So, what should i do to the share button on post, for it to work?
  
  Thanks in advance
- 8 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  You have a very old version of theme. Please update theme first then try again. Read theme documentation for more information on theme update. And this article for information on Visual Composer plugin update.
  Let us know if the issue persists.
  
  Best regards!
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  
  IUpdated the theme to the latest version, but now I have a problem on every page where I have the shortcode Service Small Icon.
  
  On many pages, i have Service Small Icon, with Content Type: Add Content here.
  
  My intention is to have only the pdf icon, with title and a link to a pdf uploaded to Multimedia.
  
  The problem is that now, after i updated the theme, it shows a Lorem Ipsum text beneath the icon and title but i don’t have any text in the Content of the sortcode, neither i can delete that text.
  
  How can this problem be solved? It’s urgent because now the site is online and have many visitors.
  
  Thanks
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  
  To try to avoid people to see the text that i don´t want to have and can´t be deleted, i put some css to hide that div:
  
  .services_small .content div {display: none;}
  
  This aren’t a final solution, but at the moment, thats what i can do to hide this text.
  Any ideal solution for the problem?
- 8 years, 5 months ago Mirela
  Participant
  
  Hello,
  
  Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.
  
  Read this article for more information.
  
  Best regards!
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  Enter the fields that I can provide. Without FTP access, how else can I provide what is needed to solve the problems? I have a copy of the site that serves to make the updates testing before putting them on the site that is online, but that do not have the problems that have the version that is online, so it will not serve to test.
  
  This reply was modified 8 years, 5 months ago by capinha.
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  
  A summary of problems that i found at the moment:
  
  – Lorem Ipsum text on Service Smal Icon shortcode (that text doesn’t exists on the old version of the theme and even editing the shortcode, i’m not able to delete it)
  
  – Pages with sidebar don’t show the submenu (that was working on the old version)
- 8 years, 5 months ago Mirela
  Participant
  
  Hello,
  
  It’s not possible to access dashboard with the credentials provided. See screenshot.
  Can you please check?
  
  Best regards!
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  
  Hi,
  
  I edited and enter the credentials again. I can access to dashboard without any problem with the credentials provided. Can you try again please?
  
  Best regards
- 8 years, 5 months ago Mirela
  Participant
  
  Hello,
  
  1-You can remove the default text in file vc_templates/services_small.php in line:
  $data['description'] = 'Lorem ipsum dolor sit amet communitas erdum, lacus et vulputate, velit nulla commodo sem ipsum dolor sit amet.';
  
  I already deleted the text for you.
  
  2-Which page is having issues displaying the submenu in sidebar? I can see the menu is showing just ok, please see screenshot.
  Let us know.
  
  Best regards!
- 8 years, 5 months ago capinha
  Participant
  
  Expired
  
  Hi,
  
  Thank you very much for helping me.
  
  Meanwhile, i have been working to fix some issues with which i have been dealing. I already fix the issue with the submenu not being displayed on the sidebar and other problem created by a plugin.
  
  I think that everything is ok now.
  
  Thank you very much for your help