My site appears to be broken, it’s showing the Tower branding and menu system at the top of the page. I’m not sure how this has happened, please can you help me.
Hi,
Please update the Tower theme to its latest version and then activate all required plugins for the theme.
P.S First of all please take a backup of your site.
@Hidkom,
Please open a new support ticket let’s not reply to other’s tickets.
There I’ll try to help you out. Also please share a screenshot/video where you’re facing the problem, wp-admin, FTP info, and send me using private reply on your own support ticket.
Do you have any instructions of how to update to the latest theme? There’s no update button on the theme selection and the envato market plug in is not working for me
I have managed to update the theme but I’m still missing the tower tab in the wordpress menu. How has this disappeared? As it’s broken the menu styling on my site.
Hi,
Sorry for the misunderstanding, can you please share the WP administrator credentials as the above-mentioned wp-details not help in diagnosing the issue.
Hi,
Please check and let me know.
P.S The main issue was that one of the required plugins for the theme wasn’t installed and activated on your site i.e Redux Farmework.
There’s still a couple of things that are broken. The burger menu doesn’t work on mobile and in the footer the social media icons aren’t appearing and on desktop it looks like the content in the footer is squishing into the first two columns.
Thank you I’ve managed to fix most of them things now but the burger icon on mobile isn’t opening the menu. Please could you offer some advice on how to fix that?
