Hi,

I wrote an email to [email protected] regarding this issue as the sidebar on this page (under “Support Renewals”) has instructed. I haven’t heard back in a coupole of days, so I am now trying this route.

I have just purchased renewed support for the Specular Theme (Invoice ID: 064bf9ed535e439fa70e4adb67f62c). My original purchase code, from 23 March, 2017 is 0417c267-f08b-4d2f-bddb-3c95af0cf091.

Here is a description of my issue:

I’ve completely redesigned my website, and I’m just about to go live. I am using the Specular theme, and I’ve designed my pages with Elementor Pro. At the top of each page is a Revolution Slider (version 6). All of the pages look good to me, but when I check in the Tablet and Mobile views, the sliders are cut off with a white space at the top, and the menus are missing. I have messed around with the Header Height (in Header Options), but the only way I have been able to remove the white space in it’s entirety is to have the Header Height set to zero. That zero setting introduces two issues with the menu; in the Desktop view the menus become squeezed together into a bunch at the very top margin of the screen – totally unusable, and then in the Tablet and Mobile views, although the sliders are entirely visible, the menus do not appear at all. I have tried various Header Height settings with various Header Styles (the Header Style that I want to use is called “Menu Link Underline”), but with no fix found.

Thanks in advance for your response.

– Rich

• This topic was modified 4 years, 6 months ago by rspillberg.