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Specular missing demo content

no demo dataspecular install
    • 4 years, 3 months ago agrimsey
      Participant

      Expired

      Hi,

      I just puirchasd the specular theme and installed a fresh wordpress install, installed theme and plugins (the plugins required differs to the installation documentation:

      Documentation states the following: LayerSlider WP, MailChimp List Subscribe Form, Revolution Slider, User Avatar, WPBakery VIsual Composer and WP Retina 2x

      I was only given option of Codeless Framework, codeless starter sites, redux framework and Envato market.

      Theme has been activated.

      I then went to install demo data and did as instructed on the documentation – This did nothing. I repeated this but no content is being installed. I only see an empty blog with one post on, no Specular theme template or plugins/images etc. There is no content in the back end.

      I checked the Specular demo content folder and both ‘demos’ and ‘img’ folders in includes/dummy_data are empty. Is this correct?

      I trashed the install, started again and this time tried the FTP method to see if this corrected the issue, it didn’t seem to make any difference. However as this is a ‘new’ install (on the same domain), I’m now getting an error saying ‘Code is already registered for other domain’ – Domain is the same, email address is the same.

      Please advise.
      Ash

    • 4 years, 3 months ago Akram
      Keymaster

      Hi,

      Kindly send us following details as a private reply.
      URL to your website
      Admin login credentials
      Theme purchase key

      Put your credentials as a private reply.

      Thanks

      • 4 years, 3 months ago [email protected]
        Participant

        Expired

        I have the same problem

        https://prnt.sc/10titw6

      • 4 years, 3 months ago agrimsey
        Participant

        Expired

        This reply has been marked as private.
    • 4 years, 3 months ago [email protected]
      Participant

      Expired

      I have the same problem

    • 4 years, 3 months ago [email protected]
      Participant

      Expired

      https://prnt.sc/10titw6

      • 5 months, 3 weeks ago jakob
        Participant

        Supported

        I have the same problem… How did you resolve it?

    • 4 years, 3 months ago agrimsey
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 3 months ago Akram
      Keymaster

      Hi,

      Kindly have a check now if it is done for you ? I have deregistered it for you.

      Thanks

      • 5 months, 3 weeks ago jakob
        Participant

        Supported

        This reply has been marked as private.
        • 5 months, 3 weeks ago azam
          Keymaster

          @jakob,
          Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.

          Thanks,

    • 4 years, 3 months ago agrimsey
      Participant

      Expired

      De-registering does not fix the problem though? My issue is the demo content doesn’t seem to be included in the install package..

      Thank you for de registering, I am now back to the original issue of not being able to install demo data – I thought providing you with login credentials would mean you could see this problem?

      Thanks

    • 4 years, 3 months ago Akram
      Keymaster

      Hi,

      Your provided login details are not working, Kindly recheck those logins. For demo content, just go to starter websites page and import your demo from that or send me working logins I will send you correct link to go to import page.

      Thanks

    • 4 years, 3 months ago acidzork
      Participant

      Expired

      I just purchased this theme and experiencing the same issue. I am unable to get any demo content to load. I was also unable to find the online editor to customize and then import. Please help.

      • 4 years, 3 months ago [email protected]
        Participant

        Expired

        Support is very bad I did not receive an answer
        I think you need this https://prnt.sc/10wcs7h

        • 4 years, 3 months ago acidzork
          Participant

          Expired

          Thank you for that response. That was what I was looking for and I was sort of able to get the data imported, but there are some elements missing that were on the demo, but not imported. That’s frustrating.

        • 4 years, 3 months ago [email protected]
          Participant

          Expired

          https://prnt.sc/10wdd28
          Did you turn on all the switches?

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