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Problem:
1. Cannot upload pictures – html error, although upload size is 32 MB and pictures are much smaller
2. Cannot edit pages with blocks , the Plus-icon on the upper left of the page is grey and not clickable.WP 5.2
PHP 5.6.34 (will be updated to a higher version by provider soon)
MySQL 5.1.73
Specular Version 3.0
Required Plug-ins installed (WP Bakery, Redux Framework, Envato Market, Codeless framework)
Recommended Plug-ins not intalled (LayerSlider, User Avatar, WP retina 2x)Can you please let me know what I need to do to proceed?
Thank you very much,
Andrea- This topic was modified 4 years, 11 months ago by Mirela. Reason: html tags removed
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Hello,
Yes, please increase your php version first. If the situation persists, add some wp credentials in a private reply. So we can check what errors are showing.
Best regards!
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Hello,
Please udpate theme again first!
The latest version is 3.1 and it has important updates for Codeless builder and Kirki. Make sure to update all other included plugins.
If you still need our help, create a user in wordpress and send the credentials to us. Just add your own email. It is not important. You can send us here the username/password to login.Best regards!
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Hello,
I deleted the old Codeless Framework and installed it again. It’s ok now. I suspect you were running an old version and activating/deactivating it would make no difference.
In latest theme updates, Envato requires theme developers to remove included plugins files from theme folder to online. So to have the latest included version of a plugin, just delete it, then refresh dashboard. The message asking you to install required plugins will pop up in the screen. Follow the instructions to install it again.
Best regards!
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