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More than a jear ago we bought specualr theme.
Now our customer did update and the Visual COmposer isnt working anymore.
Another teammate did the purhcase and his Login credentials for the envato account arent available anymore.
How do i can get the api Key, i have only the Visual Composer Licence Key.
Hello,
To get the Visual Composer back in working you need to update both theme and the plugin to the latest version. The last theme release has Visual Composer latest version included as well. In a year a lot of updates has been released so many changes have been made to both theme and VC.
I can’t help if you do not have the access details of the account that first did the purchase. Please contact Envato staff for more assistance in it.
I explained the policy for Visual Composer license key in your other topic. Please check it out.
Best regards!
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