Sorry for the late reply.
You still have version 1.2.9 (screenshot). Please update first. From the Visual Composer version of your current theme version to the latest VC version, there has been a lot of important changes. That is why is important for you to update theme and Visual Composer first.
Let us know.
Ok thanks!! And there any way to update the theme without delete the footer settings/menu? I followed the steps codeless.co/documentation/main.html#update_theme but the footer and menu disappear :/
The latest update has set id’s to widgets. So you have to assign again the widgets to the footer. Normally the update affects only the theme/plugins files, not the content or theme settings. It is strange that the menu has changed, however you can set it up at Appearance > Menus.
Let us know if you need further help.
The menu disappear (Screen), the logo changes color, staff position disappear and the “hamburguer menu” gets smaller… Old screen, after update theme screen
<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>OMG!!!! THIS IS THE OLD VERSION OF THE WEB!!!!!!</span>
<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>Look now, I upload the new upgrade. The menu disappear (</span>Screen<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>), the logo changes color, staff position disappear and the “hamburguer menu” gets smaller… </span>Old screen<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>, after update theme </span>screen
<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>At this moment, one week to resolve this problem.</span>
OMG!!!!! Are you laughing at me?!! THIS IS THE OLD VERSION OF THE WEB!!!!!!!
Look now, I upload the new upgrade. The menu disappear, Screen, the logo changes color, staff position disappear and the “hamburguer menu” gets smaller… Old screen, after update theme screen
The new update of theme has added id’s to widgets. That is why it does not recognize the old configuration of the menu in extra side widget. You only needed to add them once again (see the inactive widgets, all the widgets you used are stored there). I added only the menu widget, edit the colors to your need.
I resized the hamburger menu by adding this code into your custom css box: .header_tools .extra_navigation_button { font-size: 29px !important; }
I don’t see any change in logo. The site uses the logo image you uploaded in General Options. Check it there if you need to change it.
NOTE: In my previous reply, I requested you the credentials of the version with issues!
You send the credentials, i spend time to check it.
Please follow the instruction so neither you or us would loose more time on this. I can not test something that i don’t see.
