Hi,
Everytime I am trying to import a starter site and it gives an error and provide links to troubleshooting guide but the guide link that it shows are deadlinks.
Here is the text of error: Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catch
Error log: https://silver-eagle-274890.hostingersite.com/wp-content/uploads/codeless_theme_onboarding.log
Previously, I made a ticket for it and one of the support leader supported with importing one dummy site data but that is not the long term solution as I would like to test the other dummy sites. The dummy sites import functionality that you sold at the time of selling the theme should always be working.
Can you please help how to resolve dummy sites import error permanently?
