Stop button portfolio Carroussel

- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  Hi
  When the autoplay option is enabled on a carousel, a stop/play button is displayed in the upper left corner of the carousel. There is no option to hide it. This is really not very aesthetic.
  See the caption :
  
  How to fix it ?
  Thank you
  
  This topic was modified 4 years, 6 months ago by mgllmt.
- 4 years, 6 months ago azam
  Keymaster
  
  Hi,
  Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .
  
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 6 months ago azam
  Keymaster
  
  Hi,
  It has been Fixed.
  
  Please have a look.
  
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  
  Thank you for your quick support !
  But I have just another question : how can I change the beas slider duration ?
  I’m not talking about the duration of the animation (layer swith) but about the duration of the presence of a layer. I have a lot of text in the layers and I don’t have time to read everything.
  Thank you
- 4 years, 6 months ago azam
  Keymaster
  
  Are you talking about Delay between each Slides?
  Do you want to increase or Decrease the delay?
  
  We are Using jQuery Based Slider, Please confirm my question, i will look into it.
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  
  Yes I want to Increase the delay between each Slides.
  Which line of code is responsible for it? I would like to fix it myself to get the perfect timing. Thank you
- 4 years, 6 months ago azam
  Keymaster
  
  Hi,
  cowidgets > inc> js > ce-beas-slider.js
  Line 20
  
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  Sorry to bother you but i have some questions :
  
  1 – Do I have to go through the ftp to access to the co-widget folder ? I can’t find it via the wordpress theme editor.
  
  2 – The shopping bag icon on web and mobile is rarely displayed correctly. Please take a look at this screenshot :
  
  3 – In the page https://www.marecguillemot.fr/minimock/ , the button present on the first slider ins’t functional, the link is right but the button doesn’t work, as if it is linked to an #.
  Please take a look at this screenshot :
  
  4 – Moreover the contact form doesn’t work, it is well set up on wordpress, I think the problem comes from the theme.
  
  Can you check it?
  
  This reply was modified 4 years, 6 months ago by mgllmt.
  
  This reply was modified 4 years, 6 months ago by mgllmt.
- 4 years, 6 months ago azam
  Keymaster
  
  Hi,
  #1: You can use plug-in editor or via ftp.
  did you change Login Credentials or change the User Role?
  
  I cant login to wp-admin any more.
  
  please re-confirm all the credentials.
  
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 6 months ago azam
  Keymaster
  
  Hi,
  #2: Icon are coming perfectly, please tell me on which screen size you are viewing.
  #3: Fixed.
  #4: CF also working perfectly, if email is not coming then trouble shooting required with server config.
  
  Thanks,
- 4 years, 6 months ago mgllmt
  Participant
  
  Expired
  #3 Thank you =)
  
  #2, it’s not working on mobile (chrome), macbook (safari), and chrome desktop it’s like 50% chance of working.
  Safari screenshot :
  
  Chrome mobile :
  
  #4 I still get this error when I try to send a message, maybe the server i’ll check it
  
  Thank you for your time
  
  This reply was modified 4 years, 6 months ago by mgllmt.
- 4 years, 6 months ago azam
  Keymaster
  
  #2: Please clear the cache / browsing history and let me know.
  if still not work then tell me which browser / device / Screen size you are facing this.
  
  #4: Just tell me which web host company you are using? have you configured Contact Forms properly?
  
  Thanks,
- 4 years, 5 months ago mgllmt
  Participant
  
  Expired
  
  Hi Azam
  
  For the contact form, it must come from my server, I take care of it.
  
  For the “cart” button, it still doesn’t work.
  It only appears if I stay on the site for long minutes but not every time.
  I’m using an Imac catalina 25″, a dell xps 15″, a macbook pro 15″ and the problem is present on each one.
- 4 years, 5 months ago azam
  Keymaster
  
  Hi,
  I have checked on my side on different machine, every time is works.
  Please can you make a video and send me – just make confirm we are not doing any mistake in communication.
  
  Thanks,
- 4 years, 5 months ago mgllmt
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 4 months ago mgllmt
  Participant
  
  Expired
  I Azam, I haven’t heard from you, can you take a look at the problem?
  Your ID are still the same (see above).
  Thank you
  
  This reply was modified 4 years, 4 months ago by mgllmt.
- 4 years, 3 months ago azam
  Keymaster
  
  Hi,
  Please Remove Cache / Temporary Internet Files / Browsing History then check it, it is still working perfectly on my side or Perhaps Try to See on another Device.
  
  If still doent work, Please tell me which screen Resolution (size), OS and Browser you are viewing.
  
  Thanks,