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Support – Problems with WP bakery

    • 5 years, 11 months ago yugo28
      Participant

      Hi,

      I’m trying to get some help with the theme but for some reasons by topics didn’t appear in the forum.

      Please let me know where can I ask for support.

      Denisse.

    • 5 years, 11 months ago Mirela
      Participant

      Hello,

      Right here. Just write your question and possibly add a link to your site. So we can check.

      Best regards!

    • 5 years, 10 months ago yugo28
      Participant

      Hi,

      WP bakery works badly with the theme. I can’t do any change because after the save it makes a mess in my pages (changes columns, delete things.. it duplicates thing that I didn’t want to….).

      I can’t do an inner row in a column and everything works really bad. Maybe I need to do some update? I don’t know..

      home page url: https://www.marketblend.co.il

      after adding an inner column: https://www.marketblend.co.il/testing/

      (look at the sixth slide).

       

      Thanks

      Denisse

       

    • 5 years, 10 months ago Mirela
      Participant

      Hello,

      Can you please refresh the credentials in your profile? So i can check closely.

      Best regards!

    • 5 years, 10 months ago yugo28
      Participant

      Hi,

      Can you explain what that means?

      What I need to do?

    • 5 years, 10 months ago Mirela
      Participant

      Hello,

      I see you have added wordpress login data in your profile, but that’s of another site. Please change them to the site you want help with. So we can login and check it close.

      https://support.codeless.co/?ht_kb=add-private-login-credentials

      Best regards!

    • 5 years, 10 months ago yugo28
      Participant
      This reply has been marked as private.
    • 5 years, 10 months ago Mirela
      Participant

      Hello,

      You have installed many add-ons of Visual Composer while we have included a version that is customized to fit theme’s needs and style. I deactivated one of them and tested it in this page: https://www.marketblend.co.il/testing/
      It looks ok. Please keep the included version.

      Let us know if you still have any problem after that.
      Best regards!

    • 5 years, 10 months ago yugo28
      Participant

      Hey, It still doesn’t work.

      If I try to duplicate a row it’s not working and it duplicates an empty row.

       

    • 5 years, 10 months ago Mirela
      Participant

      Hello,

      Did you activate any of the add-ons again? The link above is not valid anymore. Can you check? So i can login and test again.

      Best regards!

    • 5 years, 10 months ago yugo28
      Participant

      Yes, I activated the add-ons again because it’s disabled some parts of the website and it didn’t fix the problem. I can enable it again if you want..  and the link is valid again :)

      Thanks

      Denisse

       

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