Text Blocks in full width not responsive

- 9 years, 4 months ago jaimefuertes
  Participant
  
  Expired
  
  Hello, the problem is in this site:
  
  https://www.brilliantsoundsexperts.com/ (in the four pages of “Gama de instrumentos”)
  
  I’ve been talking with Visual Composer Support, I sent this message:
  
  I’ve got a problem with the rows in fullwidth. It happens in the four pages of the menu “Gama de Instrumentos”. In an Iphone, there’s no padding right in the text blocks, and the lines of texts are wider than the width of the screen of the mobile.
  In Google Chrome Browser, when I refresh with F5, the blocks loose the configuration in a weird position.
  
  They answered:
  
  <span style=”font-family: ‘Helvetica’,sans-serif; font-size: 10pt;”>Looks like a third party code is altering it. Please try deactivating all the plugins except visual composer and switching onto a default theme like twenty fifteen to check the same. You can then activate them one by one to find out the exact one causing the issue. Let us know if the issue still exists. </span>
  
  I did it, and there’s no problem with any plugin. Finally, they answered:
  
  The issue is most likely because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
  
  Please, what can I do? Have I to delete the Specular theme and reinstall?
  
  Thank you
- 9 years, 4 months ago Mirela
  Participant
  Hello,
  
  The Visual Composer is incorporated in the theme as advertised in theme presentation. If you wish to remove it completely, just deleting the theme and reinstalling it won’t do. I can guide you into removing it completely, but then you will need to buy the plugin yourself.
  Before that, we can try and fix whatever issue you are experiencing with the style. Please add this code into your custom cs sbox:
  
  .full-width-content .wpb_column .wpb_wrapper { margin-left: 15px !important; margin-right: 15px !important; }
  
  Let us know how you wish to proceed.
  
  Best regards!
  
  This reply was modified 9 years, 4 months ago by Mirela.
- 9 years, 3 months ago jaimefuertes
  Participant
  
  Expired
  
  Hello, Mihaila. I tried it with this code, but it doesn’t work. I´ve got the last version of Visual Composer (I bought it and I updated it removing the old version first).
  
  If you know another solution, Thanks
- 9 years, 3 months ago jaimefuertes
  Participant
  
  Expired
  
  But the problem was in the old version too.
- 9 years, 3 months ago Mirela
  Participant
  Hello,
  
  Please edit the above code to this:
  
  @media (max-width: 480px){ .full-width-content .wpb_column .wpb_wrapper { margin-left: 15px !important; margin-right: 15px !important; }}
  
  If you still can not manage to fix it, send us your wp credentials in a private reply. We are happy to do it for you.
  
  Best regards!
- 9 years, 3 months ago jaimefuertes
  Participant
  
  Expired
  
  It doesn’t work. Maybe I need to remove completely the Visual Composer? How can I do it? I bought it and I can reinstall the last version.
  
  Thanks
- 9 years, 3 months ago Ruco
  Keymaster
  Hello,
  
  Please try this code instead:
  
  @media (max-width: 767px){ .wpb_text_column { width: auto !important; }}
  
  Let us know if you need further help.
  
  Best regards!
- 9 years, 3 months ago mrzadmin
  Participant
  
  Ok, It works now. Perfect.
  
  Thank you

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