Theme Installation Not Successful!

Topic Resolution: Not Resolved

- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  Hi there,
  
  I just bought the Folie theme from Themeforest and realized that its not working properly. I installed it successfully but in the Codelesss panel, when I click on Setup Now and choose a demo theme, it gets stuck on Install Plugins, somewhere around 15-18% and doesn’t move from there. I have tried everything.
  
  This is for an urgent client work and I am super disappointed. Please help me ASAP.
  
  I haven’t added any password / login details because I am afraid this thread is public.
  
  Regards,
  MAK
- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 9 months ago azam
  Keymaster
  
  Ahsan,
  We are on it, only footer is creating some issue, due to your server.
  I will request you, Please hold on and wait for my next message.
  
  You will get update on this thread, Lets not post the message to other post.
  
  Thanks,
- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  Sure thing, waiting for your response.
  
  Thanks,
  Ahsan
- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  I have been waiting on this now for more than 3 days!!! Will this be resolved at all? My hosting is ending in a month and I need to show the client his website by tomorrow. PLEASE PLEASE help!!!
- 4 years, 9 months ago azam
  Keymaster
  
  Ahsan,
  Only footer is out of order and I am on it.
  You may check rest of things.
  
  Sorry for delay.
- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  Dear Azam,
  
  Please allow me to give you a detailed account of what I am trying to do as the theme is not at all working as its supposed to work.
  
  1. Whatever it is that you have done, now the entire demo import functionality is gone and returns a 404 error when I go to Codeless > Setup Now.
  
  2. Also, I am unable to install the plugin Metabox.
  
  3. This footer issue I have no idea about because I haven’t even started working on the site yet!
  
  You are free to go ahead and remove this installation of not only the theme but the entire WordPress for all I care because I did not start any work on it yet.
  
  If you are able to resolve it in the next few hours, great. If not, I would like a full refund pleae.
  
  I have waited enough.
  
  Regards,
  Ahsan Khan
- 4 years, 9 months ago Ludjon
  Keymaster
  
  Hi there, sorry for the delay on responses. I was a bit busy these days.
  
  Just checked your website, I was able to install the Corporate Template, just for example. Do you have a specific demo that you want to import?
  
  Thanks
- 4 years, 9 months ago Ludjon
  Keymaster
  
  About meta box, I see that the folder already exists. It fails because a virus may have damaged meta-box plugins files. Try this:
  
  Delete the meta-box folder totally and install it from the beginning.
  
  Thanks
- 4 years, 9 months ago mbuttar
  Participant
  
  Expired
  
  Hi Ludjon,
  
  I am unable to get to your “Setup Now” page, where according to the details I read before buying the theme, I will be able to select from a number of demos, click on one and it will automatically install.
  
  Now when I am in my ADMIN dashboard. I go to Codeless > Home > Setup Now, it gives a 404 error. I want to be able to do this myself.
  
  Is this really too hard to explain? I really appreciate that you are trying to help me but none of you is concentrating on my problem or reading my message properly to solve the issue.
  
  I am not sure what more to do or say.
  
  Ahsan.
- 4 years, 9 months ago azam
  Keymaster
  
  Ahsan,
  These issues are caused by your hosting provider. Please check these php variables and try to make them have these values:
  memory_limit = 256M
  upload_max_size = 64M
  post_max_size = 64M
  upload_max_filesize = 64M
  max_execution_time = 300
  max_input_time = 1000
  
  Thanks,

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