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theme migration – “Code is already registered for other domain”

Topic Resolution: Resolved
license
    • 1 year, 1 month ago kadis84
      Participant

      Expired

      seems like a common issue – I didn’t release the theme license before doing a full clean install on the server so now I get “Code is already registered for other domain”. Same server, same domain.

    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Please share your purchase code using “set as private reply”

      Thanks,

    • 1 year, 1 month ago kadis84
      Participant

      Expired

      This reply has been marked as private.
    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Please try to use same purchase code and let me know.

      Thanks,

      • 1 year, 1 month ago kadis84
        Participant

        Expired

        This reply has been marked as private.
    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 1 year, 1 month ago kadis84
      Participant

      Expired

      This reply has been marked as private.
    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      can you please try again and let me know?

    • 1 year, 1 month ago kadis84
      Participant

      Expired

      This worked. Thank you.

    • 1 year, 1 month ago azam
      Keymaster

      Welcome Sir:)

    • 1 year, 1 month ago rodney.erik498
      Participant

      Expired

      I am testing the theme locally on my laptop and have the same problem after doing a migration, do I need to create a separate ticket or can that be resolved from here as well.

    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
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