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Theme options unable to save in Chrome

    • 9 years, 8 months ago megapixelsg
      Participant

      Expired

      This issue occurs only when I use Chrome –

      When I made changes to the options and tries to save it, the ‘loading’ icon will appear and the options will not be saved.

      However, when I use FireFox to make the changes to the theme options, it works fine. How can this be resolved?

    • 9 years, 8 months ago Mirela
      Participant

      Hello,

      Please make sure to not have any add-on installed in your chrome browser that may cause this. You can send us your wp credentials in a private reply, for us to give it a closer look.

      Best regards!

    • 9 years, 8 months ago megapixelsg
      Participant

      Expired

      This reply has been marked as private.
    • 9 years, 8 months ago Mirela
      Participant

      Hello,

      You have a js error in your site. Please upload into your child theme the ‘tower/admin’ folder of your Tower theme folder and try again.
      Send us your ftp credentials too, if the issue persists.

      best regards!

    • 9 years, 8 months ago megapixelsg
      Participant

      Expired

      This reply has been marked as private.
    • 9 years, 8 months ago Mirela
      Participant

      Hello,

      You have a Redux related issue. Please update theme. The latest version (1.3) has many important changes and also the latest Redux framework. Make sure to update Visual composer as well.
      Let us know.

      Best regards!

    • 9 years, 8 months ago megapixelsg
      Participant

      Expired

      This reply has been marked as private.
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