I’m trying to change the images on my site – The edits are to be made from the “PAGE BUILDER” in the Customize – But that doesn’t appear to be working and it’s most likely a bug. I was told to submit a ticket to the theme author and ask them to review this bug. Thank you.
Hi,
can you please make sure the followings:
– You are using latest theme, if not take the backup and update the theme.
– Php version you are using 8 or 7.4?
Hi,
Please share you haven’t made any significant changes:
– Any Plug-in you have Updated or Customized?
– Any New Plug-in you have added or Removed?
– Have you Update / downgraded WordPress Core?
Thanks,
Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
