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I’m needing a little help hopefully someone can assist me. Here’s my site http://www.aitransport.us
I’m trying to change the images on my site – The edits are to be made from the “PAGE BUILDER” in the Customize – But that doesn’t appear to be working and it’s most likely a bug. I was told to submit a ticket to the theme author and ask them to review this bug. Thank you.
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Hi,
can you please make sure the followings:
– You are using latest theme, if not take the backup and update the theme.
– Php version you are using 8 or 7.4?Thanks,
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yes it says php version 7.4.33 and there’s no update theme notification on the theme.
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Hi,
Please share you haven’t made any significant changes:
– Any Plug-in you have Updated or Customized?
– Any New Plug-in you have added or Removed?
– Have you Update / downgraded WordPress Core?
Thanks, -
We have done no significant changes. The wordpress version is 6.3.1 – we’re able to edit the site text but not the images.
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yes that’s how the designer I used customized the site with the theme.
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here’s a screenshot of the blank page builder I’m seeing in customization. https://ibb.co/DG5xp4g
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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