Thumbnails; Mobile Logo and Header

Topic Resolution: Resolved

- 5 years, 11 months ago hamandra
  Participant
  Hi,
  I have a few issues.
  1. Even though I set different Logo for Mobile and Tablet, the theme keeps showing the same Desktop Logo on Mobile and Tablet. Screenshot.
  
  2. How to change Mobile Header layout? On the mobile, burger menu, search icon, and cart icon disappears, why is that? Screenshot.
  
  3. Even though I changed shop thumbnail size and then regenerated images with a plugin, product thumbnails are still shown blurry (100px size – where is this from?) Screenshot.
  
  4. this just happened while customizing site:
  Fatal error: Uncaught Error: Call to undefined method WPBakeryShortCode_CL_Row::generateCSSBox() in /home/gulery/domains/gudesjewellery.com/public_html/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php:63 Stack trace: #0 /home/gulery/domains/gudesjewellery.com/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(740): include() #1 /home/gulery/domains/gudesjewellery.com/public_html/wp-content/themes/june/includes/codeless_functions_backend_editor.php(734): WPBakeryShortCode->loadTemplate(Array, ‘[cl_column widt…’) #2 /home/gulery/domains/gudesjewellery.com/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(842): WPBakeryShortCode_CL_Row->content(Array, ‘[cl_column widt…’) #3 /home/gulery/domains/gudesjewellery.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1334): WPBakeryShortCode->output(Array, ‘[cl_column widt…’) #4 /home/gulery/domains/gudesjewellery.com/public_html/wp-includes/shortcodes.php(319): v in </span><b style=”color: #000000; font-family: ‘Times New Roman’; font-size: medium;”>/home/gulery/domains/gudesjewellery.com/public_html/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php
  
  HELP!!!!
  
  This topic was modified 5 years, 11 months ago by hamandra.
  
  This topic was modified 5 years, 11 months ago by hamandra.
  
  This topic was modified 5 years, 11 months ago by hamandra.
- 5 years, 11 months ago Ruco
  Keymaster
  
  Hello,
  
  1. We have to check this issue on our local server and let you know.
  
  2.Mobile header layout is predefined by the desktop configuration. I think that you have to set the header color from light to dark.
  
  3. I have seen this issue before. I think that we need to acess your wordpress dashboard to find what cause this issue. Send wp creds in a private reply.
  
  4.This is theme issue. Our new update will be launched the next days with this problem fixed. We are so sorry.
  
  Let us know.
  
  happy new year!
- 5 years, 11 months ago hamandra
  Participant
  
  This reply has been marked as private.
- 5 years, 10 months ago hamandra
  Participant
  
  This reply has been marked as private.
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  I have fixed the issue with the thumbnail images and the other issue with the Visual Composer.
  
  Now with the new update i’m gonna to fix the issue with the logo on the responsive.
  
  Sorry for the delay but we were off some days.
  
  Happy New Year!
- 5 years, 10 months ago hamandra
  Participant
  
  Great! Thanks :) You too!
- 5 years, 10 months ago hamandra
  Participant
  
  I just checked and the thumbnails remain blurry as it was before.. :/
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  Have you checked after delete the cache. Please can you send to me a screenshot maybe we are talking about other thumbnails ?
  
  The thumbanails now are smaller and looks ok.
  
  Let us know.
  
  Regards!
- 5 years, 10 months ago hamandra
  Participant
  
  The new product photos that are uploaded after this update looks terribly blurry… check the screenshot
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you check it now.
  
  Regards
- 5 years, 10 months ago hamandra
  Participant
  
  Yes, now its good :)
- 5 years, 10 months ago hamandra
  Participant
  
  When should I expect the mobile header updates (logo issue)? :)
- 5 years, 10 months ago Mirela
  Participant
  
  Hello,
  
  In Codeless > Image Sizes > Other, try increasing the width/height of the product thumbnails. See screenshot: https://postimg.cc/SX4cGgwZ
  Regenerate thumbnails again.
  
  Let us know.
  Best regards!
- 5 years, 10 months ago hamandra
  Participant
  
  All good with thumbnails, now my issue with mobile logo remains:
  Even though I set different Logo for Mobile and Tablet, the theme keeps showing the same Desktop Logo on Mobile and Tablet. Screenshot
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  We have launched an update yesterday with lot of fixes. Please update the theme to 1.6.4.
  
  Let us know.
  
  Regards!
- 5 years, 10 months ago hamandra
  Participant
  
  A problem with logo: is displayed on desktop as double mobile logo.. Screenshot
  
  Please help ASAP!
- 5 years, 10 months ago hamandra
  Participant
  
  I had to remove both mobile logos…
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  Have you replaced the style.css file.
  
  Regards!
- 5 years, 10 months ago hamandra
  Participant
  
  Hey,
  should I ?..
  
  I just updated the theme via Envato Plugin.
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  Can you check it now.
  
  Everything seems ok.
  
  Regards!
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you give us a response, it is important for us that your problem is resolved.
  
  Let us know.
  
  Regards!