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I just installed the theme after purchasing and received a critical error. A copy of the email is below:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Redux Framework.
First, visit your website (https://b24mkt.com/) and check for any visible issues. Next, visit the page where the error was caught (https://b24mkt.com/wp-admin/themes.php?page=towerchild-setup&step=design) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.3.1
Active theme: Tower Child (version 1.0.1)
Current plugin: Redux Framework (version 4.4.5)
PHP version 8.1.17Error Details
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An error of type E_ERROR was caused in line 712 of the file /home/dh_7tw44h/b24mkt.com/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php. Error message: Uncaught TypeError: Redux_Options_Constructor::validate_options(): Argument #1 ($plugin_options) must be of type array, null given, called in /home/dh_7tw44h/b24mkt.com/wp-includes/class-wp-hook.php on line 312 and defined in /home/dh_7tw44h/b24mkt.com/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php:712
Stack trace:
#0 /home/dh_7tw44h/b24mkt.com/wp-includes/class-wp-hook.php(312): Redux_Options_Constructor->validate_options(NULL)
#1 /home/dh_7tw44h/b24mkt.com/wp-includes/plugin.php(205): WP_Hook->apply_filters(NULL, Array)
#2 /home/dh_7tw44h/b24mkt.com/wp-includes/formatting.php(5109): apply_filters(‘sanitize_option…’, NULL, ‘cl_redata’, NULL)
#3 /home/dh_7tw44h/b24mkt.com/wp-includes/option.php(475): sanitize_option(‘cl_redata’, NULL)
#4 /home/dh_7tw44h/b24mkt.com/wp-content/themes/tower/envato-setup/envato_setup.php(2109): update_option(‘cl_redata’, NULL)
#5 /home/dh_7tw44h/b24mkt.com/wp-content/themes/tower/envato-setup/envato_setup.php(426): Envato_Theme_Setup_Wizard->envato_setup_logo_design_save()
#6 /home/dh_7tw44h/b24mkt.com/wp-includes/class-wp-hook.php(310): Envato_Theme_Setup_Wizard->setup_wizard(”)
#7 /home/dh_7tw44h/b24mkt.com/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#8 /home/dh_7tw44h/b24mkt.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#9 /home/dh_7tw44h/b24mkt.com/wp-admin/admin.php(175): do_action(‘admin_init’)
#10 /home/dh_7tw44h/b24mkt.com/wp-admin/themes.php(10): require_once(‘/home/dh_7tw44h…’)
#11 {main}
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Actually got this fixed. However, the demo content did not load correctly. I’ve loaded the SEO content several times but it does not load the content reflected in the SEO theme. Thoughts?
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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Please share which demo you want to install and also tell me if there is data in your current website please take the backup and you should able to restore just in case.
If this is new installation I can reset your wordpress and install the demo straight away.Please advise
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Hi,
No problem, if you face again any issue, do let me know i am here for you.Thanks,
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