Tower Theme Fatal Error when updating to Version 2.9.1

Topic Resolution: Resolved

- 4 years, 3 months ago dotcominfo
  Participant
  
  Expired
  
  Recently, I ran a theme update a couple of times, and ran into a fatal error both times, requiring a restore from backup.
  
  Similar to what others have reported this week, here’s the error:
  
  Fatal error: Uncaught Error: Class ‘CodelessTwitter’ not found in /home/maripos2/public_html/wp-includes/class-wp-widget-factory.php:61 Stack trace: #0 /home/maripos2/public_html/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘CodelessTwitter’) #1 /home/maripos2/public_html/wp-content/plugins/codeless-framework/admin/register-widgets.php(7): register_widget(‘CodelessTwitter’) #2 /home/maripos2/public_html/wp-includes/class-wp-hook.php(287): codeless_register_widgets(’’) #3 /home/maripos2/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #4 /home/maripos2/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/maripos2/public_html/wp-settings.php(524): do_action(‘after_setup_the…’) #6 /home/maripos2/public_html/wp-config.php(90): require_once(’/home/maripos2/…’) #7 /home/maripos2/public_html/wp-load.php(37): require_once(’/home/maripos2/…’) #8 /home/maripos2/public_html/wp-admin/admin.php(34): require_once(’/home/maripos2/…’) #9 /home/maripos2/public_ in /home/maripos2/public_html/wp-includes/class-wp-widget-factory.php on line 61
- 4 years, 3 months ago azam
  Keymaster
  
  Hi,
  Please share your website url, wp-admin and ftp (Login / pwd) and send as Private Reply.
  
  Thanks,
- 4 years, 2 months ago parasi
  Participant
  
  i have the same problem. is there any solution. thank you
- 4 years, 2 months ago azam
  Keymaster
  
  @parasi
  Yes, there is a solution. Open a new post and Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply”.
  
  Thanks,
- 4 years, 2 months ago azam
  Keymaster
  
  Please also share your ftp details as your site is not accessible.
- 4 years, 2 months ago dotcominfo
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 1 month ago azam
  Keymaster
  
  your theme has been updated please check and confirm. Please clear browser cache before checking.
- 4 years, 1 month ago dotcominfo
  Participant
  
  Expired
  Thank you for getting the theme updated. The site was still totally inoperable on mobile devices and on desktops, the dropdown menus still weren’t working at all. I figured out that it was a plugin called “Remove Query Strings” that was causing this problem. That plugin was once used to improve GTmetrix performance scores, which it did help with, but obviously it has major conflicts with your theme.
  
  Can you tell me why the normal routine for updating the theme failed the way it did, and can you assure me that future theme updates won’t suffer this same problem?
  
  This reply was modified 4 years, 1 month ago by dotcominfo. Reason: Wanted to ask how it was fixed!
- 4 years, 1 month ago azam
  Keymaster
  
  @dotcominfo,
  Some time internet issue and some data migration cauases the problem.
  
  Is there anything else you needed?
  
  Thanks,
- 4 years, 1 month ago dotcominfo
  Participant
  
  Expired
  
  Yes, but I created a new support topic for that. See the topic “Default Page Header No Longer Works in 2.9.1”.
- 4 years, 1 month ago azam
  Keymaster
  
  OK – Great!
  May I Mark this issue as Resolved?
  
  Thanks,
- 4 years, 1 month ago dotcominfo
  Participant
  
  Expired
  
  Yes indeed.
- 4 years, 1 month ago azam
  Keymaster
  
  You’re welcome :)
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much
- 3 years, 6 months ago HylineDev
  Participant
  
  Expired
  
  This reply has been marked as private.
  - 3 years, 6 months ago azam
    Keymaster
    
    @HylineDev,
    
    Please share your website URL, wp-admin info, and FTP info, and send me using private reply in your own support ticket. I’ll help you out there.
    
    Thanks,