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Unable to install “Consulting” Elementor Demo – Error

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      Hi there, just bought your theme and am trying to install demo content but am getting an error. Any ideas why this is appearing? Also, your link to the “troubleshooting guide” (https://docs.codeless.co/article/1157-starter-sites-library-import-is-not-working) has a 404.

      —-

      Something went wrong while loading the site data. Please refresh the page and try again.

      Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.

      If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.

      Error code: ti__ob_failed_fetch_catch

    • 1 month, 4 weeks ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      I have sent you an email, we can chat there :)

    • 1 month, 4 weeks ago azam
      Keymaster

      Hi,
      Please give me response over here – I cant access emails.

      sorry for inconvenience

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      This reply has been marked as private.
    • 1 month, 4 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      This reply has been marked as private.
    • 1 month, 4 weeks ago azam
      Keymaster

      Hi,
      I can able to login, please tell me which demo you want to me import?

      Home

      Thanks,

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      This reply has been marked as private.
    • 1 month, 4 weeks ago azam
      Keymaster

      I like your choice :) One of my team mate is on it and back to you once it is done.

      Thanks,

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      Thanks – looking forward to it. Will it be today?

    • 1 month, 4 weeks ago azam
      Keymaster

      Hi,
      Please check now and let me know.

      Thanks,

    • 1 month, 4 weeks ago bbbsupport
      Participant

      Supported

      Great, thank you! :)

    • 1 month, 3 weeks ago azam
      Keymaster

      Welcome Sir:)

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