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Hi there, just bought your theme and am trying to install demo content but am getting an error. Any ideas why this is appearing? Also, your link to the “troubleshooting guide” (https://docs.codeless.co/article/1157-starter-sites-library-import-is-not-working) has a 404.
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Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catch
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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Hi,
Please give me response over here – I cant access emails.sorry for inconvenience
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I like your choice :) One of my team mate is on it and back to you once it is done.
Thanks,
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Thanks – looking forward to it. Will it be today?
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