Unable to install theme

- 4 years, 6 months ago Rvdh
  Participant
  
  Good day, I am having trouble installing the demo content. I installed the june.zip file via FTP. And also installed all plugins.
  
  From your documentation it does not ask me to enter my “purchase code” after I activate the theme. From Codeless menu – ? see attached
  
  Also when installing plugin Woocommerce it gives a error notice. See attached
  
  When I try and install demo content it freezes halfway through.. Please advise?
  See attached
  https://prntscr.com/sl07qm
  https://prntscr.com/sl084p
  https://prntscr.com/sl08mb
- 4 years, 6 months ago CoolUser
  Participant
  
  I have exactly the same story.
  Adding the define(‘WP_MEMORY_LIMIT’, ’94M’); in wordpress config did not help.
  
  Increasing the timeouts and memory configuration on hosting also did not help.
  
  If I try to install the theme a second time – it installs successfully, but the menus are duplicated and the sample product images in demos are missing.
- 4 years, 6 months ago CoolUser
  Participant
  
  After fiddling with the hosting configuration and wordpress config – no success. The System Status page shows everything is ok, more than enough.
  
  The installation freezes at the exact same spot every time. Any help please?
- 4 years, 6 months ago Eldo
  Keymaster
  
  Hello,
  
  The most common problems have to do with memory limits please can you add this directive in the wp-config.php:
  define(‘WP_MEMORY_LIMIT’, ‘128M’)
  
  If the problem persist, please share with us your private credentials and we will try to install the demo for you.
  
  Regards!
- 4 years, 6 months ago Rvdh
  Participant
  
  This reply has been marked as private.
- 4 years, 6 months ago Eldo
  Keymaster
  
  Hello,
  
  Please can you check it now, I have installed the default demo for you.
  
  Let us know.
  
  Regards!
- 4 years, 6 months ago Rvdh
  Participant
  Thank you, so how do I select one of the different theme options?
  
  Must I install the june-child.zip also? Or what is child theme for?
  
  Also I picked up the Woocommerce is giving a error message:
  Your theme (June) contains outdated copies of some WooCommerce template files.These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
  
  Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
  
  If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
  
  This reply was modified 4 years, 6 months ago by Rvdh.
  - 4 years, 6 months ago Eldo
    Keymaster
    
    Hello,
    
    If you are going to make only CSS customization you can do that into Appearances > Customize > General > Custom Codes
    
    We have updated also the Woocommerce files. If you want you can use also the child theme. You have to install it but remember to not delete the original theme.
    
    Let us know.
    
    Regards!
- 4 years, 6 months ago CoolUser
  Participant
  
  This reply has been marked as private.
  - 4 years, 6 months ago Eldo
    Keymaster
    
    This reply has been marked as private.
    - 4 years, 6 months ago CoolUser
      Participant
      
      This reply has been marked as private.
    - 4 years, 6 months ago Eldo
      Keymaster
      
      This reply has been marked as private.
- 4 years, 6 months ago ac0
  Participant
  
  This reply has been marked as private.
- 4 years, 6 months ago CoolUser
  Participant
  
  Hello Eldo,
  
  For some reason I cannot read your reply, it’s marked as private and is not seen in my emails also.
  - 4 years, 5 months ago Eldo
    Keymaster
    
    Demo is installed
- 4 years, 6 months ago ac0
  Participant
  I have purchased your folie theme but unfortunately I have encountered various problems that I list.
  
  Whenever I apply a change, this change is not viewable… and you are unable to save.
  
  In addition, the photo gallery that is on the home page, I insert some functions but they are not accepted.
  
  Unfortunately this theme is a disaster, please help me otherwise the theme is unusable.
  
  Home
  
  This reply was modified 4 years, 5 months ago by Eldo.
- 4 years, 6 months ago ac0
  Participant
  
  I have purchased your folie theme but unfortunately I have encountered various problems that I list.Whenever I apply a change, this change is not viewable… and you are unable to save.In addition, the photo gallery that is on the home page, I insert some functions but they are not accepted.Unfortunately this theme is a disaster, please help me otherwise the theme is unusable.
  
  Home
  - 4 years, 5 months ago Eldo
    Keymaster
    
    Hello,
    
    Please can you open another ticket about this problem that you have with Folie.
    
    So we can also ask you the wp creds and check out the issue you have.
    
    This thread is dedicated to June Theme not Folie.
    
    Thanks!
- 4 years, 5 months ago CoolUser
  Participant
  
  Hello,
  
  Thank you for installing the demo. What was required for installing it properly? What was the problem?
  
  With the currently installed demo, there are no options for choosing the demo type in Homepage Settings. I want to choose the Furniture demo.
  
  Also, if you go through the menus on the website – Home => Part 3 => Home Furniture 2
  
  The are no images in blocks, only a text – Placeholder.
  - 4 years, 5 months ago Eldo
    Keymaster
    
    Hello,
    
    There was a problem with your hosting provider.
    
    I have installed the demo content manually and after that, i have to install the header and footer in the Codeless installation window.
    
    The furniture home can be set as a home page. I think that you have only to add the images.
    
    Regards!
    - 4 years, 5 months ago CoolUser
      Participant
      
      Hello,
      
      What is the problem with the hosting provider?
      
      I can reach their techsupport for help. What is required to do, so I would be able to automatically reinstall the theme if required?
      
      The Furniture Homepage is working fine, but there are no pictures in Furniture 2 and no pictures in the Shop section. Is there a way to install the theme, so it looks exactly as in your Live Preview demo for Furniture 2?
      
      Thank you.
- 4 years, 5 months ago sicx099
  Participant
  
  Hi,
  
  I have exactly the same issues as per the first post in this thread by Rvdh. Please help.
  - 4 years, 5 months ago Eldo
    Keymaster
    
    Hello,
    
    Please can you open a new thread with your request and your wp credentials so we can install the demo for you?
    
    Let me know.
    
    Regards!
- 4 years, 5 months ago sicx099
  Participant
  
  This reply has been marked as private.

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