Codeless
  • Support Home
  • Themes
  • Support
  • WordPress Tutorials
    • How to Start a Blog
    • Best Website Builders
    • Best Small Business Hosting
    • Email Marketing Services
    • Cheap WordPress Hosting
  • Video Tutorials

Community Forums

Unable to update theme

    • 3 years, 11 months ago sarahlouisewaterhouse
      Participant

      Expired

      Hi,
      I tried to update the Tower theme because the mobile menu had stopped working.
      When I updated it I lost the site (it just shows the default page before you begin editing). I have reinstated the old version so that the site is still functional.
      Please can you help.
      I will put the login details on a secure note.
      Thanks

      • This topic was modified 3 years, 11 months ago by sarahlouisewaterhouse.
    • 3 years, 11 months ago sarahlouisewaterhouse
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 11 months ago azam
      Keymaster

      Hi,
      I’ve updated the theme on your site.

      Please check and let me know.
      Thanks,

    • 3 years, 11 months ago sarahlouisewaterhouse
      Participant

      Expired

      HI,
      thank you. The mobile menu now works. But now all my sliders have disappeared :(

    • 3 years, 11 months ago sarahlouisewaterhouse
      Participant

      Expired

      Fixed…thanks for sorting put the mobile menu!!

    • 3 years, 11 months ago azam
      Keymaster

      You’re Welcome :)

      If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)

      https://themeforest.net/downloads

      Thank You so much

    • 3 years, 8 months ago sarahlouisewaterhouse
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 8 months ago sarahlouisewaterhouse
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 8 months ago sarahlouisewaterhouse
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 8 months ago azam
      Keymaster

      Hi,
      Please check the theme is working fine now.
      Can you please share a screenshot of the code that you’re seeing on portfolio items?

      Thanks,

    • 3 years, 8 months ago sarahlouisewaterhouse
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 8 months ago azam
      Keymaster

      Hi,
      Have you backed up your site before updating the theme or not?
      If yes then please restore that backup and let me know.

      Thanks,

Viewing 11 reply threads

You must be logged in to reply to this topic.

Login

Log In
Register

Renew Support

  • Renew Specular Support
  • Renew Tower Support
  • Renew Folie Support
  • Renew Handel Support
  • Renew June Support
  • Renew Picante Support
  • Renew Thype Support
  • Renew Regn Support

Search Forums

Forums

  • Bygge – Construction Theme
  • Converta – Software Theme
  • Folie – The WordPress Website Builder
  • Handel – Responsive Multi-Purpose Business Theme
  • June WooCommerce WordPress Theme
  • Livecast – Podcast Theme
  • Picante – Restaurant & Food WordPress Theme
  • Regn | Agency & Business WordPress Theme
  • Remake – Minimal Portfolio & Agency Theme
  • Specular – Multi-Purpose WordPress Theme
  • Suggest us Features
  • Tower – Business-Driven Multipurpose WP Theme
  • Vibrance – Photography Theme

Site Links

  • Support Policy
  • Specular Support Forum
  • Video Tutorials
  • Knowledge Base
  • Guides and Reviews

Useful Articles

  • Build a Website
  • Web Design & Development
  • Hosting
  • WordPress

Login

Log In
Register Lost Password