Update to version 2.4

comments wordpress

- 7 years, 9 months ago Proint
  Participant
  
  Expired
  
  Hello,
  
  After the recent update (from v 2.3.3 to v 2.4) i have some trouble on every page before the footer section. Please look at http://www.prointwp.nl
  
  What’s wrong?
- 7 years, 9 months ago Mirela
  Participant
  
  Hello,
  
  Can you please send us your wp credentials in a private reply? So we can give it a closer look.
  
  Best regards!
- 7 years, 9 months ago Proint
  Participant
  
  Expired
  
  This reply has been marked as private.
- 7 years, 9 months ago Mirela
  Participant
  Hello,
  
  This is a new feature added by wordpress itself. To remove it go to the page’s options. In screen options at the top-right corner, check the ‘comments’ and ‘discussion’ checkbox.
  Then down the page, at the comment option, uncheck the comments.
  See screenshots:
  https://pho.to/AkKjm
  https://pho.to/AkKkN
  I already did it for you for the home page. Do the same for the other pages.
  
  Best regards!
  
  This reply was modified 7 years, 9 months ago by Mirela.
- 7 years, 9 months ago Proint
  Participant
  
  Expired
  
  Hello,
  
  Thank you, that works fine (strange that WP 4.8 works fine with Specular 2.3.3).
  
  But there is an other strange thing. The (horizontal) space between the elements on the pages are gone (since v 2.4).
  
  http://www.prointwp.nl (wp credentials as sent before).
  
  Fore reference: the same site (life) is http://www.proint.nl (WP 4.8 + specular 2.3.3).
  
  Best regards!
- 7 years, 9 months ago Mirela
  Participant
  
  Hello,
  
  A wordpress update does not necessarily mean that it will have incompatibility with a certain theme version.
  We updated Specular, not because of the new WP update, but because it was time and it needed features updates.
  Specular 2.3.3 is perfectly compatible with WP 4.8.
  
  The site with older theme version, has a margin-bottom value of 85px that creates the horizontal space. You can add it in General Options > Layout > Page Builder Row Margin Bottom. It was 0px, i set it 85px just like the other site.
  Please check your page and let us know.
  
  Best regards!
- 7 years, 9 months ago Proint
  Participant
  
  Expired
  
  Hello Mihaila,
  
  Thank you! Everything works fine.
  
  Btw, I have bought specular support via Envato, but the label says ‘expired’… :-(
  
  Anyway thank you!
  
  Best regards.
- 7 years, 9 months ago Mirela
  Participant
  
  Hello,
  
  Yes, we have checked it. We know you are supported and will always make sure to reply asap to your topics.
  The support status is due to some internal server works on our side. We hope to be able to resolve this as soon as possible but for now it’s not possible to change.
  
  We are sorry for the inconvenience!
  
  Let us know for anything related to the theme. We will do our best to help you.
  
  Best regards!

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