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Updated theme and plugins and NOW it has a Fatal error:

fatal errorkirkitheme updated
    • 6 years, 2 months ago lex_seo
      Participant

      I’ve just updated the theme and the plugins as well, and immediately the site was down and shows a Fatal error:

      Fatal error: Class ‘Kirki’ not found in /home/consoul1/public_html/monstertours.com.mx/wp-content/themes/june/includes/codeless_builder/config/cl-page-elements.php on line 3

       

      I’ve replaced the theme with the prior version, using my hosting file manager, and no change. I’ve reviewed the new file and compared it to the previous one and there is nothing different.

      So I presume that the problem is from one of the updated plugins (There is not much info about the Kirki class, so I don’t know how to fix it).

      I’ll really appreciate your help fixing it.

      my site is https://monstertours.com.mx/

      • This topic was modified 6 years, 2 months ago by lex_seo. Reason: fixing text on the ticket as it was taken as code
      • This topic was modified 6 years, 2 months ago by lex_seo. Reason: fixing text on the ticket as it was taken as code
    • 6 years, 2 months ago hamandra
      Participant

      Me too!!!!!!!!!!!!!!!!!!!!!!! Help as soon as possible!!!!!!!!!!!!!

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      Please re-download theme again. We have just launched another update with the issue fixed.

      Best regards!

    • 6 years, 2 months ago lex_seo
      Participant

      Hello Mirela! Thanks for your answer.

      I downloaded the theme again and manually installed it directly in the server and still the same.

      Or should I do something else besides replacing the theme and child theme?

      should I also replace the “extra_plugins” that comes with this new full download?

      thank you

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      No, that is not necessary. Please add some wp and ftp credentials in your profile. So we can check it directly.
      https://support.codeless.co/?ht_kb=add-private-login-credentials

      Regards!

    • 6 years, 2 months ago lex_seo
      Participant

      It has been solved! The instructions provided by email work well.

       

      Thank you!

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