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The updates for our Specular theme do no seem to be going through
Specular Theme is at 1.8 – Latest available is 2.3.2
Visual Composer is at 4.11.2.1 – Latest available is at 5.0.1
Slider Revolution is at 5.2.41 – Latest available is at 5.4When I attempt to update Visual Composer and Slider Revolution it asks us to go through our theme provider to update as we do not have a stand-alone license.
Help to update our plugins and theme would be appreciated.Cheers
Susan- This topic was modified 5 years, 11 months ago by macolighting.
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Hello,
We have purchased extended licenses for all included plugins. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. To use them, just install plugin from Plugins menu and activate again from the Plugins menu. This is enough to use the sliders normally. There is no need to activate it in the slider’s options.
The only restriction of this type of licence is that you can not update it on your own terms.
The rules of the marketplace don’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in almost every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
You are free to make the choice that best fits your needs.Step 1 – First you have to update the theme. See instructions in the link below:
https://codeless.co/documentation/main.html#update_themeStep 2 – To update plugins see instructions in the link below:
https://support.codeless.co/?ht_kb=visual-composer-updateBest regards!
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Hi Medrit,
“<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”> We update frequently all theme plugins to their latest versions in almost every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.</span>”We do not wish to purchase any plugin license.
Your statement is incorrect: The plugin versions included in the theme do not work perfectly and are not up to date, we are experiencing bugs.Per your statement we cannot update it on our own terms
<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Specular Theme is at 1.8 – Latest available is 2.3.2</span>
– please update the theme on our behalf.When we attempt to use Slider revolution it displays a 504 error
<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Slider Revolution is at 5.2.41 – Latest available is at 5.4
</span> – please update plugins for the theme on our behalf.<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>”Visual Composer is at 4.11.2.1 – Latest available is at 5.0.1″
</span> – please update plugins for the theme on our behalf. -
Hello,
You can update theme every time you want. Either by using the Envato Market plugin or manually. To get the latest version available, go to your Envato > Downloads and download theme files like you did the first time.
Then follow the steps below:
-Unzip the main file and extract theme folder.
-Upload it into your wp-content/themes folder. Rename the current theme folder in case you have made any changes to it.
-Go back to wordpress dashboard > Appearance > Themes. Activate the new copy.
Now you will be able to see a message in the dashboard requiring you to update included plugins. Follow the instructions and update every plugin.
Check this article for more: https://support.codeless.co/?ht_kb=visual-composer-updateLet me know if any of the above issues are still present after this.
PS: Please know that we can not update theme and plugins on your behalf. This is a process not included in support.
Best regards!
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