[vc_row][vc_column][vc_column_text] Lots of problems

- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  I have a website pharus.com.tr but all of the pages are full of codes and the appearance is wrong. I contacted the hosting and they have checked and tried however they suggested contacting the theme developer in the first place.
  
  Please help. I don’t know what to do and how to solve this problem. I’d appreciate it if you can help.
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Hi,
  
  You just need to install and activate WPBakery Visual Composer
  
  Thanks
- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  Hi Ludjon,
  
  First of all, thank you very much for the advice. I did just you asked for. (Btw I installed the WPGlobus Multilingual Plugin first and activated it before installing the WPBakery Visual Composer since the plugin description tells so.
  
  However this time there’s an info saying “There has been a critical error on your website.” on http://www.pharus.com.tr and yet there is a huge layout problem :(
  
  I do not have a technical background. I hope you can help and advice.
  
  Thanks in advance.
  
  Kind regards
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Can you please update the profile with WP credentials to check this?
  
  If you can’t, please try to deactivate plugins you have installed one-by-one and test if someone creates this issue.
  
  Thanks
- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  I hope I’d been able to update my profile with the proper credentials. Yesterday I tried to deactivate & activate the plugins one by one but didn’t achive to find a solution. If you are able to login and have a look, I’d really appreciate. Thank you so much!
- 5 years, 4 months ago Ludjon
  Keymaster
  
  I am trying to log in on the WP dashboard and FTP, but I can’t.
  
  I can log in on FTP but that account is empty, no files.
  
  Can you please recheck?
- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  Dear Roshi,
  
  Please accept my apologies for my late reply. I had some personal issues to solve.
  
  I checked the WP dashboard and users. You’re right; no additional accout :( Could you please advice, how can I send you an admin account I create?
  
  Kind regards,
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Hi,
  
  No problem. Just create a new User with Administrator Role on Dashboard -> Users
  
  Thanks
- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  I’ve just created an admin account. How can I share the user & pass information with you?
  
  Kind regards
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Just send here as private reply, or direct with email at codeless.sol(at)gmail.com
- 5 years, 4 months ago Gulriz
  Participant
  
  Expired
  
  This reply has been marked as private.
- 5 years, 3 months ago Ludjon
  Keymaster
  
  Hi,
  
  Sorry for the delay,
  
  Check the website now, it opens.
  
  It was caused by Layerslider Plugin, probably it crashes when used with one of the other plugins that you have activated
  
  Do you need Layerslider to work? You can try using revolution slider. Layerslider is no more supported by the developers.
  
  Thanks
- 5 years, 3 months ago Gulriz
  Participant
  
  Expired
  
  Thank you so much for this precious support and recommendation!

Viewing 12 reply threads

You must be logged in to reply to this topic.

Community Forums

[vc_row][vc_column][vc_column_text] Lots of problems

Site Links

Useful Articles

Login