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Video embed files keeps disappearing

#portfolioitems
    • 3 years ago travelgirl322
      Participant

      Expired

      Hello there,
      The Video field that allows adding embed code keeps disaapeting under “Portfolio Items”. Please see this screenshot https://drive.google.com/file/d/1kh-hHqkGPa5H0orybTUITVmMBjmyRSoP/view?usp=sharing. It’s that red circled field. Everytime I need to update an embed code, I have to toggle the “Media Type” settings to something else and then again to “Video” to make the “Video” field appear. Is there a solution to this?

      Thanks

    • 3 years ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years ago travelgirl322
      Participant

      Expired

      Hello azam,
      Thanks for the Sample page on videos. I’m aware of those ways. But was talking about the portfolio page here – https://www.globalmindedprof.com/gallery/videos/.

      Thanks

    • 3 years ago azam
      Keymaster

      Hi,
      Please enlist the steps you’re following to add the video to the portfolio item. Also, explain “what you really wanna do”. It’d be helpful for us to diagnose the issue swiftly.

      Thanks,

    • 3 years ago travelgirl322
      Participant

      Expired

      Hello azam,
      Here are the steps I took to add a video to the portfolio item – https://drive.google.com/drive/folders/1XGV1pENjwyTDTEw5u_PcHzYoqmcgn8LZ?usp=sharing. And, this is the resulting page https://www.globalmindedprof.com/gallery/videos/.

      Thanks

    • 3 years ago azam
      Keymaster

      Hi,
      The misunderstanding in communication took more than usual time to be able to understand the issue thoroughly.

      The issue you’ve mentioned is the default functionality of the Redux plugin that on every page update the options will align in the default positions. Customizing it might mess up things or may harm the functionality.

      I tried to explain in a more specific and hopefully able to convey the message. If you’ve any queries regarding the issue, feel free to ask.

      Thanks,

    • 3 years ago travelgirl322
      Participant

      Expired

      Ok. Probably will live with this.

      Thanks for your help here.

    • 3 years ago azam
      Keymaster

      Welcome!

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