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Hi,
Today I moved my site to another domain and now the visual composer works only in frontend.
When I try to edit my page in backend, I can see the block of composer for the time of the loading, then it disappear. I’ve tried to deactivate/activate it, but it still doesn’t work. I use a Specular child theme.
Thanks for the support.
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Hello,
Please make sure to have replaced all old domain links, as the new domain. You can try to delete Visual Composer and install it again(from the parent theme).
Let us know.Best regards!
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Hi,
thanks for the reply.
I’ve tried to install again the plugin but it still doesn’t work…
The problem is very strange, because I’ve noticed that the plugin works on some browsers and not on others…
For example, on my pc it works on Chrome anh Explorer, but not on Firefox, instead on other pc it works on Firefox and not on Chrome…
How can I do? I have to upgrade the plugin at the last version (by buying it)?
Thank you for the support.
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Hello,
The Visual Composer included in theme package does not have any issue. You don’t need to buy it. What add-ons do you have installed on your browsers?
Can we please see where is this running? If you send us your wp credentials in a private reply, we can give it a closer look.Best regards!
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