Visual Composer Problems

product code theme visual composer WpBakery

- 10 years ago Snooza123
  Participant
  
  Expired
  Hi there,
  
  With the visual composer I am having problems with the tabs, where-by only two tabs are showing up when I have made 6. I have no idea why this has happened despite evasively scanning the code.
  
  Secondly, having bought the theme am I entitled to a product code for the WP Bakery Visual Composer so that I can activate and get their support ? Because the plugin is asking to be updated, but then tells me I need a product key.
  
  Thirdly, the page cannot be updated when editing from the front end, when I click update it simply does nothing.
  
  Thanks in advance for any help!
  
  This topic was modified 10 years ago by Snooza123.
- 10 years ago Mirela
  Participant
  
  Hello,
  
  The Visual Composer plugin is included in theme main package. It is licensed and tested to be fully compatible with theme. We update it to it’s latest version, every time there is a new theme version release. If you want to update it on your own then you will have to buy it.
  Please make sure you have all necessary rights to make changes (access files) from your host.
  Did you made any change to theme files? or installed any new third party plugin?
  If you send us your wp credentials in a private reply, we can give it a closer look.
  
  Best regards!

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