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Website Down after recent plugin update

update Theme from crash
    • 11 months ago cthomas7k
      Participant

      Expired

      After a recent plugin update, our site crashed. I was able to get the site back online, but I noticed the templates I created, including the footer, were gone. I tried to reload the theme but issues are still there. Also, it appears that the Theme is still missing items from the menu. Also, the child theme is corrupted and will not update.

    • 11 months ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 11 months ago cthomas7k
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      Expired

      This reply has been marked as private.
    • 10 months, 4 weeks ago azam
      Keymaster
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    • 10 months, 4 weeks ago cthomas7k
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    • 10 months, 4 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 4 weeks ago cthomas7k
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      This reply has been marked as private.
    • 10 months, 4 weeks ago cthomas7k
      Participant

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      This reply has been marked as private.
    • 10 months, 4 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 4 weeks ago cthomas7k
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    • 10 months, 4 weeks ago azam
      Keymaster
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    • 10 months, 4 weeks ago cthomas7k
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    • 10 months, 4 weeks ago cthomas7k
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    • 10 months, 4 weeks ago azam
      Keymaster
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    • 10 months, 3 weeks ago cthomas7k
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    • 10 months, 3 weeks ago azam
      Keymaster
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    • 10 months, 3 weeks ago cthomas7k
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    • 10 months, 3 weeks ago azam
      Keymaster
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    • 10 months, 3 weeks ago cthomas7k
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    • 10 months, 3 weeks ago azam
      Keymaster
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