Website down due to WP Bakery Page Builder failed to load properly

Topic Resolution: Resolved

WP Bakery Page Builder

- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  WP Bakery Page Builder v6.03 and also Codeless Framework v1.0.4 both crashed today which means my website is now down. I managed to restart the Codeless Framework but WP Bakery Page Builder is still broken.
  
  I am running WordPress v6.02 and Specular v4.2.5.
  
  Today my hosting company One.com upgraded PHP from v7.4 to v8.0 – has this broken my site or is just a problem with WP Bakery Page Builder? Hope you can help.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  Update:
  
  I deactivated WP Bakery Page Builder and my site is now working again but parts of it do not look right because the page builder needs to be running I guess.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  This reply has been marked as private.
- 2 years, 7 months ago azam
  Keymaster
  
  Hi,
  is it possible to downgrade the php version back to 7.4.x?
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  Yes, I’ve just reverted back to v7.4 about 20 minutes ago but the website still crashes when I reactivate WP Bakery Page Builder.
  
  One.com say that I can only use v7.4 until 28th November. After that date, my website will revert permanently to v8.0.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  Website is now down again and I can’t back in. I’ll disable the WP Bakery plugin via SFTP.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  OK. Website is back up again but with display issues of course. I’m guessing we need to update WP Bakery Page Builder?
- 2 years, 7 months ago azam
  Keymaster
  
  This reply has been marked as private.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  This reply has been marked as private.
- 2 years, 7 months ago azam
  Keymaster
  
  This reply has been marked as private.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  Many thanks. I’ll revert the PHP version back to v8.0 and see if everything looks ok.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  That’s excellent. Many thanks. All looks good. May I ask what the fix was? I have Specular in use on other websites also hosted with One.com and might have the same problem. The PHP upgrade to v8.0 will apply to all my websites.
- 2 years, 7 months ago azam
  Keymaster
  
  Your are Welcome :)
  If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)
  https://themeforest.net/downloads
  
  Thank You so much
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  Could you please let me know what the fix was so that I can save time if it happens to any of my other websites?
- 2 years, 7 months ago azam
  Keymaster
  
  I just Updated the WP Bakery thats it.
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  I did wonder about that but there were no updates mentioned on my site for WP Bakery so I thought it was up to date.
- 2 years, 7 months ago azam
  Keymaster
  
  Let me know if you need updated version of wp bakery.
  
  Thanks,
- 2 years, 7 months ago alpenzone
  Participant
  
  Expired
  
  OK. Will do. I’ve bought 7 Specular licences so there is a good chance I will need it. I’ll be in touch if I do.
- 2 years, 7 months ago azam
  Keymaster
  
  Sure and Thanks!

Viewing 18 reply threads

You must be logged in to reply to this topic.

Community Forums

Website down due to WP Bakery Page Builder failed to load properly

Site Links

Useful Articles

Login