-
-
Hi there,
when Kirki Customizer Framework my website crashes.
The theme and all plugins are up to date.
What should I do?Thanks in advance
Marisa
-
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
-
-
-
Hi,
I’ve activated the Kirki Framework Plugin(downgraded version) to your site. It all seems good on my end. Please check on your end and let me know.P.S: For the time being, DON’T update the kirki plugin.
Thanks,
-
-
Hi,
– Plugin support
We’re continuously working on it and will come up with an optimal solution ASAP.– Check box in form
Please check and let me know.Thanks,
-
-
-
Hello, I have the same issue Marisa is having. How do I access an older version of the kirki plugin? My site has been down for some time but didn’t realize it until now.
Also, please provide an update for the kirki to have a long-term fix as well. Thank you!
-
Hi,
Open a new thread on the support forum and share your site URL, WP-Admin, FTP (username, password) using the private reply. We’ll assist you there.Thanks,
-
Hello, okay ill submit a new ticket with additional info. thank you!
-Anthony -
Hello, I am having trouble submitting a new ticket? Can you provide a link to navigate to the URL where I create a new ticket? Thank you!
-Anthony
-
-
@anton3sco91
Open a new ticket is easy:
Go to https://support.codeless.co/?post_type=forum –> login with your account –> choose a theme on the left hand –> go down –> fill in the form “Create New Topic”You must have logged in to see the form.
Thanks,
-
-
-
Hi, is there any news for the Kirki Customizer Frameworker plugin update?
If I update this plugin, it causes the website to crash.
My support expires in about 3 months and I would like the new version of the plugin to be available within this time.
If it is not possible to have the plugin updated by this date, can I have a refund for the theme I purchased?
WPBakery Page Builder also needs updating. Can you possibly help me?
Thank you in advance.
Marisa Sias
-
Hi,
– Kirki Customizer Framework Plugin
We’re continuously working hard with consistency to make the latest version of the Kirki plugin compatible with our Codeless Regn Agency theme. We’ve also prioritized the issue, so it’ll get the lime-light first.We respect the time and effort you’ve put to build your site. You don’t need to worry about the expiration of your support license. Once the issue is resolved, It’ll be fixed on your site too.
– WP-Bakery
We’re testing and also trying to modify the latest version of WP-Bakery Page Builder w.r.t. Codeless Regn theme. Once we get the “All Good” status, we’ll update the plugin on our repository.Thanks,
-
Ok thanks.
Then I look forward to being contacted directly by you soon!Best regards,
Marisa -
-
You must be logged in to reply to this topic.