Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.

Thanks,

Hi,
I’ve activated the Kirki Framework Plugin(downgraded version) to your site. It all seems good on my end. Please check on your end and let me know.

P.S: For the time being, DON’T update the kirki plugin.

Thanks,

Hi,
– Plugin support
We’re continuously working on it and will come up with an optimal solution ASAP.

– Check box in form
Please check and let me know.

Thanks,

Welcome :)

Hello, I have the same issue Marisa is having. How do I access an older version of the kirki plugin? My site has been down for some time but didn’t realize it until now.

Also, please provide an update for the kirki to have a long-term fix as well. Thank you!

Hi,
Open a new thread on the support forum and share your site URL, WP-Admin, FTP (username, password) using the private reply. We’ll assist you there.

Thanks,

@anton3sco91
Open a new ticket is easy:
Go to https://support.codeless.co/?post_type=forum –> login with your account –> choose a theme on the left hand –> go down –> fill in the form “Create New Topic”

You must have logged in to see the form.

Thanks,

@anton3sco91
Welcome!

Hi,
– Kirki Customizer Framework Plugin
We’re continuously working hard with consistency to make the latest version of the Kirki plugin compatible with our Codeless Regn Agency theme. We’ve also prioritized the issue, so it’ll get the lime-light first.

We respect the time and effort you’ve put to build your site. You don’t need to worry about the expiration of your support license. Once the issue is resolved, It’ll be fixed on your site too.

– WP-Bakery
We’re testing and also trying to modify the latest version of WP-Bakery Page Builder w.r.t. Codeless Regn theme. Once we get the “All Good” status, we’ll update the plugin on our repository.

Thanks,

Welcome!

Thanks for your patience,